Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,2 Service et personnel
3,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2018 sur Expedia
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 3 janv. 2022 sur Expedia
The services are good although the hotel is situated in a different province completely away from Phnom Penh. This can be costly if you intend to go shopping or buy essential goods needed for your stay. Otherwise the hotel is very nice and staff friendly and able to assist whenever needed.
par un voyageur
Nice hotel in the middle of nowhere
Publié le 2 févr. 2020 sur HotelsThe place itself is good but there's nothing around it. Constructions going on etc. Luckily hotel had a restaurant and a shop near by, so good place to just relax or work for few days.
Bed was very big, very comfortable. Everything worked well.
We had a problem with the breakfast, somehow hotel didn't get the information that we were supposed to have a free breakfast. Everyone else had. Hotels.com managed to solve this problem for us very well but we were a bit disappointed by the hotel staff's reactions. There was buffee table in the morning and as we had to pay for the breakfast we just ordered something from the menu. But when we asked if we could take at least tea from the buffee table they answered: "Sure, but you have to pay for it." And there was a lot of it. Just would have been a nice gesture and no extra cost for the hotel, considered that they knew our situation.
par un voyageur
Very disappointing
Publié le 18 mai 2019 sur Hotelspar un voyageur
Publié le 9 mars 2019 sur Expedia
・近隣の道路が整備されていない為、通勤には苦労した。
・ホテルは綺麗で広いため、ゆっくりと滞在できた。
・朝食の種類が少ない為、今後を期待したい。
・スタッフは親切！毎回笑顔で迎えてくれます。
par un voyageur
Publié le 26 janv. 2019 sur Expedia
I stayed here 2 nights.
Pro:
1) Room is comfortable.
2) The environment is tranquil.
3) Hotel is modern.
4) Gym facilities is great.
5) Altitude of staff at reception is so so.
6) Wi-Fi is strong.
Con:
1) Credit card is accepted only spending is more than USD25 at the restaurant.
2) Housekeeping didn't clean my used tea bag.
3) I requested one king bed via email. But hotel forgot to prepare and gave me 2 twin beds.
4) Swimming pool water was a bit salty.
5) Restaurant has many mosquitoes during dinner time.
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Pheara, Gestion de l’hôtel
Dear Kian Wee Chau,
First, I want to thank you for your review. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. However, we are excited that you enjoyed your stay with our facilities, and services. For the inconveniences, it caused, we are sorry.
If you give us a chance to earn back your trust, we can assure you will be more enjoyable stay than before ever. we would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.
All the best,
