Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2016 sur Hotels
par david de Le Mans
Chambre top mais la restauration ne suit pas
Publié le 12 août 2015 sur HotelsLe Signature est une partie de l'hotel Amaya Lake, ce sont des bungalows ou villa.
Nous avions une tres grande chambre, avec comme sur certaines photos un canapé petit coin salon tres agreable.
Dressing et grande salle de bain, comme trop souvent au Sri Lanka les climatisations sont bruyantes et toujours trop froide.
Le lit est d'un confort absolu une des meilleures literie que j'ai jamais connu, à noté que le lit d'appoint pour l'enfant est de la même qualité.
Baignoire avec jacuzzi, attention aux inondations :-)
L'environnement est super calme et vraiment tres agreable.
Deux piscines pour cet hotel.
Par contre coté restauration, le petit dej est vraiment quelconque, le room service est pas terrible et la rapidité efficacité de celui ci quasi nul.
Vous pouvez manger au restaurant Signature au bord de la piscine, pas de buffet dan ce cas mais menu a la carte, la c'etait une tres bonne surprise.
par un voyageur
Publié le 6 août 2019 sur Expedia
Friendly and helpful staff
Bit disappointed about the cost of playing snooker
Commentaires de Gestion de l’hôtel
6 août 2019 par Deepika, Gestion de l’hôtel
Dear Guest
Greetings from Amaya Resorts and Spas
Thank you for the review and for staying at Amaya Signature . We do hope that you will remember us the next time you visit Dambulla.
Warmest regards
par un voyageur
Publié le 5 août 2019 sur Expedia
Beautiful hotel, only our accomodation was not so modern anymore.
Toilets for woman are having Windows who is open and it feels like from above everybody can look into the toilet
Commentaires de Gestion de l’hôtel
5 août 2019 par deepika, Gestion de l’hôtel
Dear Guest,
Thank you for choosing Amaya Signature for your stay and thank you for the 5* rating. .
Hope you have enjoyed your stay with us and were able to enjoy the fabulous location. We have taken note of your comments and definitely look into it during our next renovation takes place. We look forward to welcoming you back in the near future.
Warmest regards
Deepika Dissanayake
par un voyageur
Pearl by the lake
Publié le 26 mars 2019 sur HotelsFantastisk villa med boutique resort känsla
Med magiskt läge vid sjön
Underbar personal och fläckfri service
Commentaires de Gestion de l’hôtel
27 mars 2019 par deepika, Gestion de l’hôtel
Dear Tony, Ayubowan from Amaya Thank you for posing a high rating following your recent experience. Look forward to welcoming you back soon . Warmest Regards
par un voyageur de Bhuabaneswar
Publié le 24 févr. 2019 sur Expedia
Quiet, serene and pleasant environment .Exellent for relaxation All staff members were helpful.All of us enjoyed our stay
Commentaires de Gestion de l’hôtel
25 févr. 2019 par deepika, Gestion de l’hôtel
Dear Guest, Ayubowan from Amaya. Thank you for the nice review . Glad to note that you enjoyed the environment.Hope to see you again soon. Best Regards, Deepika Dissanayake
par un voyageur
Bug & critter infested with poor service!
Publié le 29 août 2018 sur HotelsWe were very disappointed with this hotel. We were expecting a small, quiet luxury resort of 24 rooms as advertised. Instead, we found the resort grounds are shared by two resorts, the second resort (Amaya Lake) costs one third the price and has over 100 rooms with all the shared services. There is an ant infestation throughout the resort including in the room, on the balcony (rendering it unusable) and all over the chairs and tables in the pool area. We also had to constantly shoo away flies and aggressive chipmunks while we were dining. The staff were uncommunicative and unhelpful with issues around check-in and our request that the 4 extra beds lined up outside our room for the entirety of our stay be removed. The only saving grace to this resort were the friendly restaurant staff (best of all the bar manager!). This place is no where close to luxurious, don’t be fooled by the photos!
Commentaires de Gestion de l’hôtel
30 août 2018 par deepika, Gestion de l’hôtel
Dear Guest,
Ayubowan from Amaya Resorts and Spas!
Thank you for your review of your stay with us. Amaya Signature is a fascinatingly beautiful resort set amidst nature and receive so many compliments from guests hence we are regretful to note that you are disappointed with it. We always appreciate hearing from our guests, including places of improvement. We regret that the comfort of your stay was not to your satisfaction and I have taken your comments to our team to ensure that in the future, these are not recurring issues.
Thank you for your valued patronage.
Warmest Regards,
Deepika Dissanayake
par un voyageur
Fabulous five star
Publié le 13 août 2018 sur HotelsFabulous 5 star hotel on acres of grounds overlooking the lake, hard to fault but if i had to its a bit isolated from major attactions, restaurants etc
Commentaires de Gestion de l’hôtel
14 août 2018 par deepika, Gestion de l’hôtel
Dear Guest,Ayubowan from Amaya.
Thank you for the nice review . Hope to see you again soon. Best Regards, Deepika Dissanayake
Recommandé
pour Tout le mondepar un voyageur de Delhi
Nature
Publié le 27 mars 2018 sur ExpediaVery good hotel in the nature.
But only one points regret that not cone promptly the transportation cart in the premises.
Commentaires de Gestion de l’hôtel
3 avr. 2018 par deepika, Gestion de l’hôtel
Dear Sam,
Greetings from The Kingsbury,
Thank you for posing a rating following your recent experience. Look forward to welcoming you back soon .
Warmest Regards
par LORENZO
Publié le 12 août 2017 sur Hotels
La location è stupenda ed il cibo buonissimo, Lo raccomando a chiunque voglia trascorrere un po' di tempo immersi nella natura.
Yoga e massaggi non all'altezza della struttura da evitare
