Ratings based on 26 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 28, 2023 on Expedia
Big rooms, very kind staff, main hall looks very nice.
The water stream at the shower was a bit weak
Comment from Hotel Management
Dec. 28, 2023 by Ashad, Hotel Management
Thank you for your kind feedback, Sir. Hope you enjoyed your stay. Looking forward to welcoming you again!
by A traveller
Posted Feb. 27, 2019 on Expedia
Nice,peaceful location near Kandy town.
Hotel is a family business.
Staff is very helpful and polite,room was spacious and clean.
Restaurant was also excellent.
If you need to go to Kandy then you will have to use a taxi,tuk tuk or rent a scooter but this was not a problem for my staying.
Overall i would recommend this place for relaxation and family atmosphere.
Comment from Hotel Management
Mar. 1, 2019 by Tony, Hotel Management
Dear Sir/Madam
We sincerely appreciate your comments which we value a lot. It you could help us improving our property facilities and services. We thank you for taking your valuable time to write this review and choosing Ayaana as the choice of your stay in Kandy.
Best regards
Tony Mohamed
General Manager
by anthony
Posted Sep. 28, 2017 on Hotels
This is a small family hotel. Nothing boutique about it. The staff were friendly and the mattresses comfortable and breakfast and dinner OK.
Comment from Hotel Management
Mar. 6, 2019 by Tony, Hotel Management
Dear Sir
Thank you for your valuable comments which is helpful to improve our facility.
Best regards
General Manager
Recommended
for Everyoneby A traveller from florida. US
Beautiful Hotel
Posted Jun. 4, 2017 on ExpediaAmazing caring family manages this well designed hotel. They helped us with everything we needed and food was fantastic
Comment from Hotel Management
Dec. 24, 2019 by Rowena, Hotel Management
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours
by Au
Posted May 12, 2017 on Hotels
Hosts are nice. Room tidy and nice. However, we didn't notice before booking that no alcohol in the hotel. Anyway, this is our problem.
Comment from Hotel Management
Dec. 24, 2019 by Rowena, Hotel Management
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours
by anup
Fantastic boutique hotel
Posted Apr. 29, 2017 on HotelsFantastic family hotel although a little away from town. Best part was the manner in which we were looked after by the very kind family. We had a superb vegetarian meal prepared home style by the family. Excellent housekeeping and the boy helper was fantastic- he went out of his way to make our stay comfortable. I would suggest that the place does NOT need a gym or swimming pool and the space with the bar etc is all wasted and that they are better off having rooms instead. Little out of town but the stay was fantastic
Comment from Hotel Management
Dec. 24, 2019 by rowena, Hotel Management
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours
Recommended
for Everyoneby A traveller from Moscow
Nice small hotel, very nice helpful staff
Posted Apr. 18, 2017 on ExpediaThe lady at reception was very nice and helpful tu us. She helped to find a driver at a very reasonable price, great experience!
Comment from Hotel Management
Apr. 22, 2017 by zaim, Hotel Management
Dear Ms Giselle Thank you for your review and for choosing to stay with us. We are delighted that that you enjoyed your stay and facilities and we look forward to welcome you back on your next visit to this amazing part of the world. Safe Travels Ayaana Boutique Hotel team.
by adelle
Cute, Cosy, and Clean.
Posted Apr. 17, 2017 on HotelsWonderful family owned B&B. Well decorated, clean and comfortable ( The bed was a little hard for me but pillow really nice) It's a small cute place with fantastic service. A small pool outside was nice to swim in at night to relax. When the cable worked there was a few english chanels but the electricity went out( not the hotels fault of course) Air con works really well. Food was good, depending on what you ordered. The staff helped us book a driver(he was awesome!) The only thing that was strange is when we sat down to eat in the dinning area, they would literally stand right behind us and watch us eat. lol I know they are trying to be at service but that was a bit much. And there is a dog outside in the back yard, that was facing our window and he Barks very loud and constantly. The owners did shut him up a few times and he did stop barking late at night, so we would sleep. Other then the staring and dog, it's really quite a cute place. I'd go again! ( Also, last thing, we were charged more then the actual booking from hotels.com. We booked the room for 64 canadian and was charged more 95 canadian. I have to contact Hotels.com and tell them)
Comment from Hotel Management
Apr. 22, 2017
Dear Ms Adelle,
Thank you for taking the time to provide us with your comments and feedback in relation to your recent stay with us here at Ayaana boutique Hotel Kandy and in this exciting part of the world.
We are always delighted to hear that our levels of service, care and the Hotel facilities meet with our guest's high expectations.
Thank you once again for your time and interest and we look forward to welcome you back on your next visit to Kandy.
I apologize behalf of my staff for making you uncomfortable”
Thank you for your time and interest in providing us feedback on your recent stay with us.
I do appreciate your comments on the Hotel and our facilities, please be assured that I have passed your comments onto the team and as we endeavor to offer the best services possible to all of our guests.
We do hope to have the pleasure to welcome you back in the future and I am confident your impression will be positive given the opportunity.
Kind Regards
Sheik Zaim Muiz
by ABBASALI
I have been there with my family for 6 nights.
Posted Apr. 5, 2017 on HotelsIt was new and clean hotel.
Comment from Hotel Management
Apr. 11, 2017
Greetings from Ayaana,
Dear Mr Abbasali,
Thank you Mr Abbasali for taking your time to write us a review. We are glad that you enjoyed your stay with us at Ayaana Boutique Hotel Kandy. Hope to see you again. Sincerely,
Sheik Zaim Muiz
Recommended
for Everyoneby A traveller from NZ
Lovely and friendly Hotel
Posted Mar. 19, 2017
Pros: Friendly Staff. Lovely and clean rooms
Beautiful Place. Lovely service from the staff. The room was clean and tidy and well presented.
Comment from Hotel Management
Apr. 11, 2017 by zaim, Hotel Management
Greetings from Ayaana Boutique Hotel,
Dear Ms Ma,
Thank you for taking the time to write us a review. We are glad that you enjoyed with us at Ayaana Boutique Hotel. It has been our pleasure serving you and hope we can welcome you again. Sincerely, Sheik Zaim Muiz
