Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2019 sur Expedia
The staff was very helpful (for instance, they offered umbrellas when we were going out as it was raining and made us fresh tea each morning). The room was clean and good value. The property is in walking distance to Lake Kandy and the temple.
Commentaires de Gestion de l’hôtel
18 déc. 2019 par Kandy Waters, Gestion de l’hôtel
Dear Sir/Madam
Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. Hope you will visit us again.
Kind regards
Kandy Waters
par un voyageur
Publié le 2 mai 2019 sur Expedia
par un voyageur
Enjoyed our stay.
Publié le 26 févr. 2019 sur Hotels15 minute walk along lake to Kandy centre. very helpful staff, organised the best carefull tuktuk driver that we had in Sri Lanka.
Commentaires de Gestion de l’hôtel
12 mars 2019 par KW, Gestion de l’hôtel
Dear Sir
Thank you for your great review of our hotel which encourages the continuous improvement of our service.
Kind regards
Kandy Water
par un voyageur
Communicative, clean, comfortable
Publié le 27 déc. 2018 sur HotelsThis stay was totally easy. They were very responsive to messages and arranged for my taxi to see Sigiriya and Polonnaruwa. They didn't have the best information (like explaining how to get a bus to Negombo), but they were very reassuring it was possible (It was possible. It was also a bit of a mess—but that's not on them.) The accommodations themselves were small, but clean and they probably had the best shower of my trip.
Commentaires de Gestion de l’hôtel
27 déc. 2018 par Kandy Waters, Gestion de l’hôtel
Dear Sir
Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. We hope you will visit us again.
Kind regards
Kandy Waters
par un voyageur
Great place to stay in Kandy
Publié le 22 déc. 2018 sur HotelsThe service at Kandy Waters was top-notch; the staff went out of their way to assist us however needed. The location was also great: close enough to walk to town, yet far enough up the hill to feel quiet and secluded.
Family of five fit well with the queen bed, futon and two couches.
Commentaires de Gestion de l’hôtel
27 déc. 2018 par Kandy Waters, Gestion de l’hôtel
Dear Sir
Thank you for your great review of our hotel which encourages the continuous improvement of our service. Our sincere apologies for any shortcomings from our end. We hope you will visit us again.
Kind regards
Kandy
par un voyageur
Publié le 6 févr. 2018 sur Hotels
Vi fick vad vi förväntade oss - ett ganska enkelt hotell till en vettig peng. Helt, rent, skön säng och det var tyst och lugnt. Trevlig personal, god och riklig frukost. Hotellet låg uppe på ett berg, så det var en lång uppförsbacke som sista biten var riktigt brant, lite svår tillgängligt. Promenadavstånd ca 10-15 min till centrum. Vi promenerade även kvällstid och kunde känna oss trygga. Tuk-tuk var annars billigt.
Commentaires de Gestion de l’hôtel
6 févr. 2018 par KWH, Gestion de l’hôtel
Thanks for taking time to make some valuable positive comments on our service and the hotel. We highly encouraged by it and will always try to serve you still better. Wish you good luck.
par un voyageur
Great staff, clean room
Publié le 25 janv. 2018 sur HotelsThe room was lovely, although it didn’t have some of the items stated (I.e a tv) but that didn’t matter really as we were never in the room. It’s a 10/15 minutes walk from the centre of kandy, which is fine in the evenings when it’s a bit cooler.
Would stay here again.
Commentaires de Gestion de l’hôtel
30 janv. 2018 par KWH, Gestion de l’hôtel
We are very much thankful to you for your encouraging remarks on our service and taking your valuable time to appreciate our service. Actually what you say is correct. TVs do not function properly. This is mainly because we were unable to complete the installation.
par Navie
Publié le 6 janv. 2018 sur Hotels
Comfortable accommodation, clean, attentive and friendly staff.
Naranjen at the front desk was awesome. He was friendly, helpful and super-accommodating.
He organised a super Sri Lankan breakfast on one of the days!
Thank you Naranjen!
Commentaires de Gestion de l’hôtel
30 janv. 2018 par KWH, Gestion de l’hôtel
Thank you very much for your encouraging remarks on our service. Our service is for you and if you are satisfied we feel that we are reaching our objective.
par un voyageur
Great hotel, would stay again!
Publié le 30 déc. 2017 sur HotelsGreat service and was instrumental in providing reliable information regarding trains and logistics. Room was clean and tidy.
Heads up would be to only visit the spice garden tours (provided by separate tuk tuk driver - not in relation to the hotel) and not purchase the goods as they are not 100% natural as advertised.
Walk if possible (walking distance to most places) as the tuk tuk drivers can be rather expensive for the distance.
Commentaires de Gestion de l’hôtel
4 janv. 2018 par KWH, Gestion de l’hôtel
We are highly encouraged by your appreciation of our service. Our aim is to help you get the maximum for the value you spent. We always advice you to get the drivers provided by us because they are responsible to us. They also should abide by our rules of hosting.Thanks again.
par Tanya
Highly recommended
Publié le 16 déc. 2017 sur HotelsGreat little place on the hillside away from all the noise. Staff are super friendly, breakfast is a choice of Sri Lankan or western, and the staff arranged two tours for me (Kandy/Sigirya) the morning I asked about it. Roma are small but clean and tasteful - beds and the bed linens are divine.
Commentaires de Gestion de l’hôtel
4 janv. 2018 par KWH, Gestion de l’hôtel
Your comment encourages us immensely. We always try to make your stay in Kandy worth the price. Thanks a lot again.
