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Radisson Hotel Kandy

4.0 star property
4-star spa hotel near Temple of the Tooth

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Photo gallery for Radisson Hotel Kandy

Outdoor pool, sun loungers
Terrace/patio
Outdoor pool, sun loungers
Reception
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Kandy Lake
    ‪6 min walk‬
  • Temple of the Tooth
    ‪18 min walk‬
  • Royal Palace of Kandy
    ‪4 min drive‬

Room options

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View - 15% Discount on Food and Soft Beverages

Suite, Lake View - 15% Discount on Food and Soft Beverages | View from room

Suite, Lake View - 15% Discount on Food and Soft Beverages

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room - 15% Discount on Food and Soft Beverages

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Kandy

City center stay.You'll find Temple of the Tooth and Kandyan Art Association & Cultural Centre within 2 miles (3 km) of this hotel. Also, British Garrison Cemetery is within 2 miles (3 km) and Royal Botanical Garden is within 6 miles (10 km).

What's nearby

  • Kandy Lake - 6 min walk - 0.5 km
  • Temple of the Tooth - 18 min walk - 1.5 km
  • National Hospital Kandy - 3 min drive - 2.0 km
  • Udawatta Kele Sanctuary - 3 min drive - 2.6 km
  • Royal Palace of Kandy - 4 min drive - 2.4 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Bandaranaike Intl. Airport (CMB) - 160 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

4-star spa hotel near Temple of the Tooth
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is open daily.

Languages

English

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  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 75 reviews
The price is CA $207
CA $272 total
includes taxes & fees
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Grand Serendib Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 442 reviews
Rating 8 - Good. 162 out of 442 reviews
Rating 6 - Okay. 32 out of 442 reviews
Rating 4 - Poor. 12 out of 442 reviews
Rating 2 - Terrible. 9 out of 442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Kandy
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean Claude, alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice with a beautiful view . You have great breakfast . One downside the food breakfast or diner are only buffet option but nice selection.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pushpa

Stayed 1 night in Dec 2024

8/10 Good

Pritam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good, but can do better!
It was our first stay in Sri Lanka, but I must say, charging for extra bottles of water … that’s not acceptable anymore, c’mon! Food was ok, I would rate 3.5 out of 5, service of the staff were also ok! Overall, I think they still have a lot of room for improvement
Stayed 2 nights in Dec 2024

8/10 Good

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, professional and friendly
Stayed 1 night in Dec 2024

4/10 Poor

Usman Ahzaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Nijo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet comfortable facility.
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel and wonderful staff. Dining Options are great and the live music is simply awesome. Great Choice !!
Stayed 1 night in Nov 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice reliable hotel with good service and cleanliness. Road approaching the hotel is on a slope and unlit making it unsafe (accident and injury, not mugging) at night
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights here. The hotel, staff and service were great. Room was clean and comfortable. Breakfast was excellent; dined one night at the bar beside the pool and the fried vegetarian wraps were delicious. Pool was clean and so refreshing. Easy to walk into the city for eating options. Overall, enjoyed it here!
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
Stayed 4 nights in Sep 2024

4/10 Poor

Sajith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Housekeeping is pretty bad. We received a room WITHOUT dental kits, bathroom slippers and had to call seceral times to get an Iron/Ironing Board. Staff in general is really good, friendly and helpful though it's just that their Housekeeping shouldn't overlook the room amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

8/10 Good

Bernard

Stayed 1 night in Jul 2024

8/10 Good

Thikshan, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Stayed 1 night in Jul 2024

4/10 Poor

Rekha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel, horrible experience. A/c doesn’t work in the room. Water pressure and temperature zero. Smelly rooms. Never ever recommend anyone. Think before u book. Shame for Radisson Brand
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and nicely situated.
Stayed 3 nights in Jun 2024

10/10 Excellent

Davina

Stayed 1 night in Jul 2024

4/10 Poor

Philomena

Stayed 3 nights in May 2024