Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2024 par Dhanush , Gestion de l’hôtel
Thank you so much for your positive review and for taking the time to rate your stay with us on Expedia.
par un voyageur
Publié le 21 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2019 par Amaan, Gestion de l’hôtel
Dear Guest
Thank you for your kind feedback. We hope you enjoyed your stay and look forward to welcoming you back soon!
Best Regards
The Management
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Sehr zentral. Die Straße ist ruhig Abend.
Hotel hat ein Restaurant & kleines Gym.
Zimmer sind hellhörig, aber gut von der Aufteilung.
Commentaires de Gestion de l’hôtel
15 déc. 2024 par Dhanush , Gestion de l’hôtel
Vielen Dank für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns auf Expedia zu bewerten.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Nydelig hotell midtvi en travel by. Goe senger og puter
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Expedia
どこにいても便利だった
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
We are a Sri Lankan-American family, and we vacationed in Sri Lanka during the summer of 2024. From the moment we booked with The Radh Hotel, we knew we would love our stay. The hotel was quaint, the staff was extremely attentive, and our stay was peaceful. My father, who is a 75-year-old Sri Lankan native, has severe Alzheimer's disease and the staff at The Radh took extra care to attend to his needs and make him feel safe and welcome. I was extremely impressed and felt at ease with the reassurance of the front desk staff.
The front desk manager provided exemplary service to our family. He assisted with SO many needs that we expressed during our stay. Our experience was above and beyond. My daughter enjoyed her birthday at the hotel, as well. She felt very special and was sad to leave.Thank you so much!
We will stay at this hotel again when we return to Sri-Lanka.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Reservations , Gestion de l’hôtel
Dear Mrs RanmaliThank you so much for sharing your wonderful experience with us at The Radh Hotel. We are truly honored that you chose to stay with us during your visit to Sri Lanka. It was our absolute pleasure to host you and your family, and we are delighted to hear that our staff made your stay peaceful and memorable.We understand how important it is to feel reassured when traveling with a loved one who requires special care, and we are so glad that we were able to provide the level of comfort and attention that made your stay enjoyable. It’s heartwarming to know that your daughter had a special birthday celebration with us as well.Your kind words motivate us to continue delivering the highest level of service to all our guests. We look forward to welcoming you back to The Radh Hotel on your next visit to Sri Lanka.Warm regards,Manager The Radh Hotel
par un voyageur
Publié le 19 août 2024 sur Expedia
Utterley dissapointed and we left the hotel a day early.
We visited the Radh during the Kandy Perahera. We were told to arrive before 2pm to avoid 'inconveniences' due to road closures. We arrived early and our room wasnt ready.
Upon getting our room incorrect bags were brought and we found ants. When we mentioned it the staff did resolve the ant issue.
What was most unnaceptable is that we were never told under any circumstances that we would be unable to exit or enter the hotel after the festival started. We left at 5:30pm and were trapped outside the hotel for 6 hours. To make matters worse it was exteremley crouded, lots of restaurants were shut & were not serving alcohol & taxis were hard to book. As a result we did not get back to the hotel until 11:30pm.
After we left and raised our issues to the Radh their customer service was shocking. They argued there were 5 ants and that we were messaged to say 'arrive before 2pm to avoid inconveniences'. This was not a warning about not being unable to access the property and it was far from inconvenient. Overall, it caused undue stress and upset on our honeymoon & my Wife's birthday.
