Note fondée sur 201 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
1,4 sur 5
17 % des clients le recommandent
1,5 Propreté de la chambre
2,0 Service et personnel
1,6 Confort de la chambre
1,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Rottwn

Publié le 1 févr. 2018 sur Expedia
I paid for a king got put in a double after the first room still had dirty water in the tub I paid for a king I should of got a king
1 sur 5
par un voyageur

Publié le 20 mai 2024 sur Expedia
Terrible!
Commentaires de Gestion de l’hôtel
20 mai 2024 par front desk, Gestion de l’hôtel
Thank you for the feedback. We are sorry to hear your stay was not up to your liking, we are always willing to try to find a room up to your liking. Front desk is always open to moving you to a room you like.
1 sur 5
par un voyageur

Worst ever! Could not stay.

Publié le 16 mai 2024 sur Hotels
This room was so terrible that I did not stay and I expect a full refund. This room was not fit for any human to stay in. This Motel should not even be listed on any site. Terrible!!
Commentaires de Gestion de l’hôtel
20 mai 2024 par front desk, Gestion de l’hôtel
Thank you for your feedback, however you could have contacted hotels. com and cancel your reservation and we will waive all fees. Sorry, the room was not to your liking front desk is always open to moving you to a room you like. Front desk.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 mai 2024 sur Expedia
1 sur 5
par un voyageur

Publié le 5 mai 2024 sur Expedia
Duty bed sheet was groos,batron was nasty
Commentaires de Gestion de l’hôtel
6 mai 2024 par front desk, Gestion de l’hôtel
Sorry to hear about this. I will pass this along to housekeeping. Thank you
1 sur 5
par un voyageur

Publié le 16 avr. 2024 sur Expedia
Nunca pudimos hospedarnos
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Thank you for the review. We are sorry to hear that, however, we were overbooked and sold out. Sometimes that happens. Feel free to book with us again.
1 sur 5
par un voyageur

Publié le 14 avr. 2024 sur Expedia
Honestly, I’ve never seen in my life of how rude I got there. The staff said that they were not able to clean the rooms on time. So we didn’t even have a double bed room. The outside was not safe full of homeless people and schizophrenia people. I had to argue with The staff of Need a safe place for my children. When we received the room, the drawers and marijuana seeds and cigarette seeds inside there. The bathroom seems like from the scene of the shining where the grandma was in the bathtub. There’s flies and cockroaches in there.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par kim, Gestion de l’hôtel
Thank you for the feedback, I am sorry for the inconvenience this has caused. I will pass this along to the manager as soon as possible. We will resolve this issue as a priority matter. Thank you
1 sur 5
par un voyageur

Publié le 6 avr. 2024 sur Expedia
The place was a complete dump. Battub was stained and dirty, bed felt like it was ready to collapse when my wife and I sat on it. Entry door to the room looked like someone had tried to kick it in at sometime. Never again at this place.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par kim, Gestion de l’hôtel
Thank you for the review. Our hotel is in the middle of being updated. I am sorry your stay was not how you wanted. I pass this along to management. Thank you
1 sur 5
par un voyageur

Publié le 5 avr. 2024 sur Expedia
I was shock to hell but have no choice to deny this relocated from the agent because it is midnight already. I booked the good hotel but it was over book, so they relocated me to the other hotel which is make me scare to sleep. It has roaches spiders and bed bug. It was horrible.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par kim, Gestion de l’hôtel
Thank you for the review. The room was inspected by the exterminator, and there were no signs of bed bugs or any insects. Sorry, your stay was not up to your standards. We are in the process of updating your hotel. Thank you
1 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Literally the hotel from hell. Room was filthy broken furniture and roaches—many roaches. We removed the sheets to check cleanliness of mattress and found crunchy bugs around the mattress buttons.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Terri, Gestion de l’hôtel
Thank you for your review. There is never an excuse for a dirty room. Our Exterminator was contacted immediately after your stay regarding the room. Our records indicate that there was no charge for your stay. We will pass your comments along to our Housekeeping and Maintenance Managers.