Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Everything was as expected. Only issue - how do you operate a casino where you can’t get coffee at 8am in morning? Crazy
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Chris J., Gestion de l’hôtel
We appreciate your feedback and patronage, Michael. While we understand some aspects of your stay did not live up to expectations, we hope to use your comments to help deliver five-star experiences going forward. In the future, check out the gaming floor for complementary coffee! Come back again soon!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Chris J., Gestion de l’hôtel
Thanks for the great review, Frank! We are delighted that your stay at Ameristar Kansas City lived up to expectations, and we hope your next visit is just as great as your last!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Very nice accommodation. Parking was not as convenient.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Chris J., Gestion de l’hôtel
Thanks for taking the time to share your review! We are pleased your overall experience was a positive one, and we hope to use your comments to help improve future reservations!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Chris J., Gestion de l’hôtel
Thanks for the positive review, Barry! We are pleased your stay at Ameristar Kansas City was an overall comfortable experience and we hope to welcome you as a guest again in the future!
par un voyageur de folsom
Publié le 27 sept. 2024 sur Expedia
Stayed over at harrahs in KC but your hotel and casino makes them look like a cheap joint..
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Chris J., Gestion de l’hôtel
Thank you for taking the time to share kind words about our property, Linda! We are delighted that the property atmosphere and amenities lived up to expectations, and we look forward to welcoming you as a guest again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Staff was hospitable ❤️
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris J., Gestion de l’hôtel
We love to hear it, Sheri! Thanks for taking the time to share positive feedback from your recent stay at Ameristar Kansas City. We are especially pleased to see the guest feedback during your experience helped make your visit even more memorable. Come back again soon!
par un voyageur de Brighton
Publié le 21 sept. 2024 sur Expedia
Rooms were nice, missed having daily maid service. Front desk staff was helpful.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris J., Gestion de l’hôtel
Thanks for the great feedback, Darlene! We are delighted to see your overall experience was a positive one, and we hope to use your review to help deliver five-star stays upon future reservations at Ameristar Kansas City. Thank you again for your patronage!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I understand the Wild West Theme, however the rooms needs to definitely be updated, and more restaurants open to give the guests options instead of having to Uber to nearby restaurants.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris J., Gestion de l’hôtel
Thank you for taking the time to share a review from your recent stay at Ameristar Kansas City. We hope to use your comments to help deliver improved experiences upon future reservations. If there are further specifics we can use to help make that happen, we encourage you to reach leadership directly via the Contact Us page on our property website. Thank you again for your feedback and patronage.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Very nice spacious rooms with separate toilet area from rest of bathroom. Makeup mirror with light in bathroom.
Need to have USB connections in rooms and more plug outlets as ones on lamps not good.
Need to have coffee station on the property as the coffee in the casino is awful and in room not good either. No coffee available in early morning as nothing open. Very limited dining-one breakfast/lunch area, one sports bar, and one very expensive but excellant Chop house steak restaurant. Need to tell guests about free sodas available in casino area vs over $4 at burger place.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris J., Gestion de l’hôtel
We appreciate the detailed review, Carla! Thanks for taking the time to share comments from your recent stay at Ameristar Kansas City. We look forward to using your feedback to help deliver five-star experiences in the future, and we hope to welcome you as a guest again soon.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris J., Gestion de l’hôtel
Thank you, Cherie, for the "perfect 10" feedback from your recent stay at Ameristar Kansas City! We hope to deliver another satisfying experience upon your next reservation!
