Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2023 sur Expedia
Calm
par un voyageur
Publié le 13 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2022 par Zach, Gestion de l’hôtel
Thank you for staying with us and providing your feedback.
par un voyageur
Publié le 21 août 2024 sur Expedia
The Fairfield was awesome. The staff was fantastic and the room was great. The construction going on Main Street for a new streetcar was awful. It was not the Fairfield's fault at all. We were so relieved when we got back to the Fairfield and out of that mess of construction! The Fairfield was an oasis amongst the chaos on Main Street!
Commentaires de Gestion de l’hôtel
23 août 2024 par General Manager, Gestion de l’hôtel
Dear Robyn,Thank you! Our team works hard to ensure our guests have an amazing stay, so they will be delighted to know you felt your time at Fairfield Inn Kansas City Downtown/Union Hill was an oasis from the surrounding area. Your kind comments will be shared with the team, and we look forward to welcoming you back on future trips to the area.Ryan ScottGeneral Manager
par un voyageur
Didn’t even stay
Publié le 20 août 2024 sur HotelsThis was the worst hotel I’ve ever booked. It’s nothing like the pictures, it’s dirty and the rooms smelt like mildew.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Wendy,While we always appreciate hearing from our guests, we are surprised and disappointed that you were not more impressed with your stay. We pride ourselves on our comfortable, spotless accommodations, so we will be sure to share your comments with housekeeping to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.Ryan ScottGeneral Manager
par un voyageur
Awesome Relaxation!
Publié le 19 août 2024 sur HotelsRobin was the evening associate whom checked us in, FANTASTIC SERVICE, I reserved a room on My Hotels.com app late our checkin evening, as we had rushed Our Granddaughter to Children’s Mercy Hospital and We needed a place to stay the night. Stressed and worried- we found Our Room Super clean, Comfortable and cool. Nice hot shower, news and very comfortable bed, helped relieve a lot of stress! On Friday Our Daughter, Husband and Granddaughter released at 4:30 pm, and didn’t want to battle rush hour and drive 3 hours home, so on Our recommendation, they stayed the night at this Fairfield property. Oh, Breakfast very good, clean, and Front desk man was Awesome friendly and helpful.
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Richard,Thank you for sharing this lovely review of Fairfield Inn Kansas City Downtown/Union Hill. While we're sorry to read about the circumstances that brought you to our hotel, it was our pleasure to provide you with comfortable accommodations and a convenient breakfast. Your positive feedback is appreciated, and we hope to see you again. Ryan ScottGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
Property nice room clean breakfast good only issue is $20.00/day to park
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Hello Timothy,Thank you for taking a moment to share your review with us. We are delighted to hear you enjoyed your experience at Fairfield Inn, with our clean rooms and complimentary breakfast being particular highlights. In an effort to maintain safety & security, we do charge a parking fee, although we understand your displeasure. Thanks again, and we hope you consider staying with us again.Ryan ScottGeneral Manager
par un voyageur
All about the City
Publié le 12 août 2024 sur HotelsI would have to say that stat was not all that good. Had to pay for parking even though we rented to room. Asked for extra blankets and pillows we was told no on the blankets and got pillows 2 hours later.
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Dear Traci,Thank you for taking a moment to share your experience. It is a pleasure to learn you had a good stay. We apologize for the parking fee; we charge 20 per night in an effort to maintain safety and security. We also apologize that you didn't get the extra blankets you requested. We will share your feedback with our team to seize all opportunities to better our service. Thank you for being a guest of Fairfield Inn Kansas City Downtown/Union Hill, and we look forward to the opportunity to create a new experience on your next visit.Ryan ScottGeneral Manager
