Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good experience
Publié le 21 août 2024 sur HotelsWe had a good experience at the hotel. The room was clean and comfortable. The free breakfast was good also.
Commentaires de Gestion de l’hôtel
22 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to us! Please let us know about your future experiences.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
Thank you for taking the time to review your stay. I’m so glad to hear that you enjoyed your time spent at the Hampton Inn Belton/Kansas City area. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here.
par un voyageur
Publié le 14 août 2024 sur Expedia
I liked the fact that the mattress didn't sag in the middle when sitting on the side of the bed
Commentaires de Gestion de l’hôtel
15 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
Thank you for choosing the Hampton Inn Belton/Kansas City area and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
It is a pleasure to read your rating of the Hampton Inn Belton/Kansas City area. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
par un voyageur
Would not stay here again.
Publié le 12 août 2024 sur HotelsThe staff that worked during the week were absolutely miserable human beings and became irritated when guests would ask for services, even about something as small as buying a drink from the "store.". It was like having guests staying at the hotel was such a hassle to them. On the weekend however, different staff worked and they were AMAZING!
In the week that we stayed, my room never got cold and stayed cold. I had my thermostat set to the low 60s, but my room never got below the mid 70s. I woke up sweating every night. I never got good rest because of this. The unit was not frozen and when the unit was not running, I could kick the thermostat up one degree and the air would come on for a few minutes.
Also, we were supposed to have housekeeping services every other day. Out of 6 days there, housekeeping only came once, on a weekend day.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
par un voyageur
Publié le 11 août 2024 sur Expedia
Great place to break up our drive to Table Rock!
Commentaires de Gestion de l’hôtel
24 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
Thank you for choosing the Hampton Inn Belton/Kansas City area and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
par un voyageur
Publié le 7 août 2024 sur Hotels
we called twice to get towels and never brought. In a 4 day stay they never cleaned the room
Commentaires de Gestion de l’hôtel
8 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
We regret not meeting all of your expectations. Thank you for your feedback, Thomas. If there is any way to regain your trust we would like to have another opportunity to serve you better in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
6 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Low water pressure
Commentaires de Gestion de l’hôtel
5 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
We have addressed your feedback and we apologize for your inconvenience. It is our hope that you will consider staying with us again in the future for a much better outcome.
par un voyageur
Publié le 2 août 2024 sur Expedia
Nice property. Would stay again. Clean and comfortable.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hampton Inn Belton/Kansas City area, Gestion de l’hôtel
Thank you for your recommendation of the Hampton Inn Belton/Kansas City area. We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
