Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024
Will not stay here again
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Mo , Gestion de l’hôtel
Dear Randall,thank you for choosing the holiday inn Express at the legends. I'm sorry to see you didn't enjoy your experience with us. I hope you will give us a chance in the future
par un voyageur
Publié le 8 oct. 2024
Front desk vacant at check-in for an uncomfortable amount of time.
When help did show, no acknowledgement,
no welcome or emotion of any kind.
Upon check-out, same gal. A robot would have been more personable! Asked our room number and if I wanted my receipt, then prints out the wrong room and receipt which we didn’t notice until after we left KC.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Management , Gestion de l’hôtel
Dear RandallThanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Your hotel was perfect for the stay we had. Close to the Speedway. 2 Great food venues. Culvers and IHOP. Great room. Great pool and hot tub! Your breakfast and attendant was amazing!!! Thanks for the very enjoyable stay! We are planning a return trip next fall.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Morgan , Gestion de l’hôtel
Dear Guest,Thanks for the great feedback! We look forward to seeing you next time !
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Management , Gestion de l’hôtel
Der Guest,Thank you for choosing the holiday Inn express@ The legends. I value your feedback and glad you enjoyed your stay We look forward to seeing you again.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Management , Gestion de l’hôtel
Dear guest thank you for choosing The Holiday inn Express! we value your feedback and apologize for any inconvenience during your stay. We hope to see you again
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par mo , Gestion de l’hôtel
Dear Stephen,Thank you for choosing The Holiday inn Express@ the Legends. I'm sorry to see your stay was unsatisfactory i hope you give us a chance in the future.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Morgan , Gestion de l’hôtel
Dear Heather,Thanks for staying with us @ The Holiday Inn Express the Legends. I appreciate the feedback and glad you enjoyed your stay. We can't wait to see you again.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Hotels
other than shower hand held broken all else was ok.
i am upset because I am a IHG reward member and I get a room that i cant even take shower
par un voyageur
Very clean. Friendly staff
Publié le 8 sept. 2024 sur HotelsThis is a very clean and comfortable hotel. The rooms are clean and well equipped. They have both soft and firm pillows in the rooms to fit all preferences. The staff was very kind and the location is next to a Culver's and an IHOP.
The only issue we had was that the key cards didn't work on the exterior doors. Because of limited parking in the front, it made for a long haul to the room. To be fair, it was obviously a fluke issue. They tried reprogramming our cards but it was apparently a problem with the door locks instead. Also, they offered us free snacks for the inconvenience. Overall, a good stay.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Management , Gestion de l’hôtel
Dear Guest,Thanks so much for taking the time to leave a review. I am glad you enjoyed your stay overall. I know the new lock system is something we have been struggling with but I am confident that we have this under control as of now. I am very sorry for the inconvenience that may have caused. We look forward to seeing you again.
