Note fondée sur 521 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Truly a gem in the heart of Kansas city!
The room, the decor and the sheer feeling of being in a building that has been magnificently updated made my experience magical and wonderful.of course all of the beautiful people who work at this venerable hotel are phenomenal and make me hope to return one day!
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, we are delighted that you enjoyed your time with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Publié le 14 août 2024 sur Expedia
There’s really no parking available. You have to do valet parking. Unless you want to walk a long ways. They will charge your bill $24 for the service.
Commentaires de Gestion de l’hôtel
14 août 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are glad that you enjoyed your stay & certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur de Oakdale
Publié le 10 août 2024 sur Expedia
I absolutely loved this hotel and will definitely stay here next time we are in Kansas City!
Commentaires de Gestion de l’hôtel
10 août 2024 par Amatista, Gestion de l’hôtel
Thank you so much for your response. We are delighted to hear that you enjoyed your stay with us. We certainly hope to host you again soon! Have a wonderful day!
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. We are delighted to hear that you enjoyed your stay. Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Mildew smell
Publié le 1 août 2024 sur HotelsWe arrived at 2:30, check in isn’t until 3 and they didn’t have our room ready so we sat at bar. Meanwhile, 3:00 came and others were checking in and going straight to room. Finally at 3:20, bartender offered to help and checked on status. He said we could get a room now or wait for assigned room. We took the room that was ready. Upon opening the door, we were hit with a terrible mildew smell. I sprayed air freshener and we dealt with the smell since we had to wait before, we figured it would take a while to get another room. Went to dinner and concert but returned to same overwhelming mildew smell. The style of our king room was fine, kitschy modern but the size was very small. Valet parking was $42.
Commentaires de Gestion de l’hôtel
6 août 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect with the room product and late check-in. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Blanca Vega- Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your feedback! We enjoyed having you!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The stay was an experience! The staff, food and decor were excellent! It was exactly what I expected for a first time experience in KC..including art deco touches!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay & certainly hope to host you again soon! Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Eclectic
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay & certainly hope to host you again soon! Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. We are delighted to hear that you enjoyed your stay & certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Amatista, Gestion de l’hôtel
Thank you so much for taking the time to complete a survey regarding your recent stay with us. We are delighted to hear that you enjoyed your stay & certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.
