Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Great stay!
Commentaires de Gestion de l’hôtel
31 oct. 2024 par LC, Gestion de l’hôtel
Lowell Thank you so much for taking the time to submit a review of your most recent stay with us. To be honest, the reason our team does what we do is to present a 5-star experience for each and every guest. I will share this with the team, and they will be ecstatic. We hope to see you back with us very soon.
par un voyageur
Nice property - In-progress part of town
Publié le 21 août 2024 sur HotelsNice property and staff. Close to a lot of bars and restaurants but a bit overwhelming for an out-of-towner. Westport area has a bit of a sketchy reputation, but the property takes good precautions with security. It'd be nice if the property provided some recommendations for local food and drink options.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for your excellent review and kind words about our staff! We're delighted you enjoyed our location and the security measures we have in place. Your valuable feedback about providing recommendations for local food and drinks is noted and will be considered for future improvements. We hope to welcome you back soon!Warm regards,Hotel Management
par un voyageur
Publié le 15 août 2024 sur Expedia
Everything is good
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear KUN,Thank you for your 4-star review. We are thrilled to hear that you found everything good at our hotel. Your satisfaction is our priority and we are glad we could meet your expectations. We hope to welcome you back soon for an even more enjoyable stay. Warm regards,Hotel Management
par un voyageur
Such a positive stay!
Publié le 15 août 2024 sur HotelsEvery employee at this place were top-notch! Our room was clean and comfortable. There’s a quaint little bar. Definitely would return just because of the smiling face behind the desk and the helpful bellman/maintenance guy. He was so friendly and helpful.
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear Monica,We're thrilled to hear about your positive experience at our hotel! It's wonderful to know that our staff's friendliness and our comfortable rooms contributed to your enjoyable stay. We truly appreciate your feedback and we look forward to welcoming you back soon for another memorable experience. Thank you for choosing us!Warm regards,Hotel Management
par un voyageur
Publié le 14 août 2024 sur Expedia
There was hair in the bathroom floor, found an earring near bed, no hand soap.
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Andres,We sincerely apologize for the inconveniences you experienced during your stay. We take your feedback very seriously and have addressed these issues with our housekeeping team to ensure this does not happen in the future. We hope for another opportunity to provide a more comfortable stay.Warm regards,Hotel Management
par un voyageur
Hilton has a winner at this location
Publié le 12 août 2024 sur HotelsGreat stay. Helpful staff, clean and comfortable room. Convenient location to Westport area, very walkable.
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Christine,Thank you for choosing our hotel and for your wonderful feedback! We are thrilled you had a great stay and appreciated our helpful staff, cleanliness, comfort, and convenient location. Your kind words are a testament to our commitment to providing a memorable experience. We look forward to welcoming you back during your next visit to the Westport area. Safe travels!Warm regards,Hotel Management
par un voyageur
Very comfortabke stay.
Publié le 11 août 2024 sur HotelsThe parking wad the issue, but staff complied with us parking at the pull up check in.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Peter,Thank you for taking the time to leave us a review. We're delighted to hear that you had a comfortable stay with us. We apologize for any inconvenience you experienced with our parking facility. We appreciate your understanding and patience. We're working on improving our services and your feedback is invaluable. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Management
par un voyageur
Publié le 10 août 2024 sur Expedia
The beds were super comfortable and decor was pleasing to the eye. There was only one outlet in the bathroom and we were not given washcloths. We are a coffee culture and I was surprised that we had to ask to refill coffee urn. It
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Heather,Thank you for your feedback. We're glad you enjoyed our comfortable beds and appealing decor. We regret that the amenities didn't meet your expectations. We appreciate your comments on the coffee and washcloths, as they help us improve. We look forward to providing an even better stay next time.Warm regards,Hotel Management
par un voyageur
Publié le 5 août 2024 sur Expedia
Hotel check in was at 3. they had a huge line of people and no room available on time. Everyone was waiting to check in well after 3 pm.
Commentaires de Gestion de l’hôtel
5 août 2024 par LC, Gestion de l’hôtel
Deborah ,We apologize we missed the opportunity to better assist you with your seamless check in. As your satisfaction is very important to us, We will review your comments with our team so that we can make improvements to the service we provide. The next time you are in the area, we hope to have the chance to welcome you back so that we can create a better stay for you
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par GM, Gestion de l’hôtel
Dear Sarah, Thank you for taking the time to rate us with a perfect rating! We're thrilled to know that you enjoyed your stay with us. Your rating serves as an affirmation to our team's continuous dedication and commitment. We look forward to welcoming you back on your next visit. Warm regards,Hotel Management
