Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de melbourne
Publié le 28 oct. 2024
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Commentaires de Gestion de l’hôtel
29 oct. 2024 par Customer Service, Gestion de l’hôtel
Paul, thank you for sharing your thoughts. It’s wonderful to hear you had a great time at Kansas City Marriott Country Club Plaza. We appreciate your feedback and hope to welcome you back soon.
par un voyageur
Eh
Publié le 21 août 2024 sur HotelsBoth locks were broken. I had to move to another room.
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Angela, thank you for sharing your experience. The team will take your feedback seriously and ensure that such matters are attended to promptly. Your comfort is important, and we hope for the opportunity to provide a better experience during your next visit.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Latoya, we are thrilled you enjoyed your stay at Kansas City Marriott Country Club Plaza. We're looking forward to welcoming you back in the future!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Alex, we’re delighted you enjoyed your experience at Kansas City Marriott Country Club Plaza. We hope to welcome you back in the future!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Jennifer, thank you for staying with us at Kansas City Marriott Country Club Plaza. We're thrilled to see that you enjoyed your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Everythin was excelent except that a constuction was going on outside the hotel
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
JAIME, we’re delighted you loved your experience at Kansas City Marriott Country Club Plaza. It’s great to hear everything was excellent despite the nearby construction. We hope to welcome you back soon for another enjoyable visit.
par un voyageur
Publié le 18 août 2024 sur Expedia
Were told breakfast was provided and then after eating found out it was $90 for the 4 of us to eat.
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Becky, thank you for sharing your experience. It's concerning to hear there was a misunderstanding regarding breakfast charges. Our team strives for clear communication and will review our processes to ensure guests know what to expect. We hope to provide a better experience in future visits.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
DAngela, we are thrilled you enjoyed your stay at Kansas City Marriott Country Club Plaza. We hope to welcome you back soon!
par un voyageur
Publié le 18 août 2024 sur Expedia
There were a lot of disappointing things about this hotel. The parking is $30 per night, they charge you $75 per day for incidentals and say it will go back to your account after your stay but this means you pay way more at checkin than you expected to, we booked a single queen room and were put into another which isn’t the end of the world of course but I believe it is professional to give what was paid for. The parking garage was in bad condition and the parking stalls are very small. Lots of people double park which makes it even harder to find a spot. The surrounding area is not nice. Also, the walls are paper thin and we could hear private moments with our neighbors which I think people should be aware of ahead of time as well. The rooms advertised are more decorated than the real rooms as well. I appreciated that our room was very clean but otherwise this stay was not what we expected.
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Rachel, thank you for sharing your feedback. The concerns you raised regarding unexpected charges, room assignment, parking, and room features will certainly be considered as areas for potential improvement. It is pleasing to know your room was very clean. Your input is invaluable in helping us enhance guest experiences.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Isiah, thank you for choosing to stay with us at the Kansas City Marriott Country Club Plaza. We hope you had a wonderful experience and look forward to welcoming you back in the future.
