Note fondée sur 907 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de melbourne

Publié le 28 oct. 2024
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Commentaires de Gestion de l’hôtel
29 oct. 2024 par Customer Service, Gestion de l’hôtel
Paul, thank you for sharing your thoughts. It’s wonderful to hear you had a great time at Kansas City Marriott Country Club Plaza. We appreciate your feedback and hope to welcome you back soon.
3 sur 5
par un voyageur de Cedarburg

Publié le 22 sept. 2024 sur Expedia
Street traffic was rough. Room reservation was incorrect. Took 2 nights and a good employee to correct. Shouldn’t have to depend on that.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Colleen, it sounds like there were challenges with your room reservation and surrounding noise. The team always strives to resolve any concerns guests may have. We hope future visits are smooth and pleasant.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Thanks for sharing this perfect rating, Rajesh!We're thrilled to hear you enjoyed your stay at Kansas City Marriott Country Club Plaza! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Wilbert, thank you for staying with us at Kansas City Marriott Country Club Plaza. We are thrilled you enjoyed your stay. We hope to welcome you back soon!
2 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Water was soaked through the floor by ac unit, staff was ok. For the price very unsatisfactory
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Rachel, thank you for your feedback. It’s unfortunate to hear about the issue in your room and your dissatisfaction. We aim to ensure that guests have an exceptional experience, and your insights are important in helping us improve.
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Aaron, thank you for choosing to stay with us at Kansas City Marriott Country Club Plaza. We’re delighted you had a wonderful experience and look forward to welcoming you back soon.
3 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Paying for parking when you already staying an paying for breakfast, I don’t mine paying for what I want😁
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Shawnnicka, thank you for sharing your thoughts. It's appreciated that you understand charges for services you desire. Your feedback is valuable and will be considered. Wishing you a pleasant day ahead!
5 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Great customer service at the front desk and valet. I felt welcomed each time I approached the desk for anything.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Camry, we’re delighted you loved your experience at Kansas City Marriott Country Club Plaza. It's fantastic to know our team made you feel welcomed throughout your stay. We look forward to having you back soon!
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Kansas City Marriott Country Club Plaza! We hope you plan on staying with us again soon!We're looking forward to your next visit!
2 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Customer Service, Gestion de l’hôtel
De'Quan, thank you for sharing your feedback. The team is dedicated to providing a better experience, and we continuously strive to enhance our services. Your input is valuable for ongoing improvements. Thank you for staying with us. We look forward to serve you better next time.