Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur HomeAway
par un voyageur
It was ok for the weekend
Publié le 9 août 2024 sur HomeAwayCheck in was easy, but we received the code after check in time. The house wasnt the cleanest we have stayed at, the blinds in the bathroom were covered in dust, there was dried rice and food still on the table, something had spilled in the freezer and wasnt cleaned up. We stayed with 3 toddlers, it wasnt really a fit for young kids but we made it work. Also, we could only find 3 washcloths total for 7 people. It was alright to stay at for 2 nights, we werent at the house much.
Commentaires de Gestion de l’hôtel
18 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We will take care of blinds in the bathrooms, dinning table, freezer and set more washcloths etc. I thought you were enjoyed the stayed when I sent you message because your message was thankful as “everything looks great. Thank you so much.” before I mailed you found things of kids toy white pink unicorn. Are you Bridget Birkholz? But we are working on my house you suggested and do our best.
par un voyageur
Bad Location
Publié le 7 juill. 2024 sur HomeAwayWhile the inside of this condo unit was nicely appointed, this is definitely in a BAD part of town. We did not feel safe at all leaving our vehicles parked on the street or entering or leaving after dark.
The unit also had several cleaning issues including a sopping wet dining room rug, mold filling the bottom catch of the coffee machine, spoiled items left in the fridge from previous guests, and hair from previous guests on the shower walls.
The host was very responsive, but I would NOT recommend this rental and would NOT stay here again.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par VrboOwner, Gestion de l’hôtel
I apologize for your complaint! This used to be the hometown of the former US President Truman, who was the 33rd president of the United States. I’m a host since 2016, you are the first guest to complain about safety. Is that president's hometown areas not safe enough? I’m sorry I don’t really understand what’s your point at all. You booked the house on April 20th of this year, and at that time you requested an early check-in at 2:00 PM. I informed you that there would be an additional fee of $50 that needed to be paid at the time with your booking. However, until the very last minute of your stay of 4th, July. You insisted original plan of an early check-in. On July 5th, we still had guests checking out at 11:00 AM at that day you check-in. But in order to accommodate your plan, we were trying to do our best. I had to get up early and wait for the guests to check out, and also had to hire two additional workers to help with the cleaning in order to complete the task in a very short amount of time, which was very frustrating for me and my team. I know that guests like you can be difficult to deal with, but I have confidence in my strict cleaning standards and the quality of the house with good location. However, after you arrived, you discovered that the famous Longview lake was closed due to thunderstorms, and you requested a refund and free stayed , saying that you didn't like my place and wanted to find a hotel. However, in the end, you said that you couldn't find a hotel and would continue to stay in my house. Here is my question now, If you really disliked my, why did you continue to stay there? There are many hotels nearby, as it is the President Truman hometown and a tourist attraction, and the hotel industry is well-developed here. To be honest, I really don't know how to meet your needs or serve a customer like you. I hope we can do our best to meet your needs here, but I'm sorry I don't want you back in my house anymore. Take care! God bless you and your kids.
par un voyageur
Nice place
Publié le 23 juin 2024 sur HomeAwayBasically as described. Cute little house on a dead end road, small yard but perfect for kids to run around and play
par un voyageur
Convenient and clean
Publié le 13 juin 2024 sur HomeAwayThis property is very clean and welcoming. It is nestled in a quiet neighborhood with convenient access to dining and shopping. Check in was simple. It was great to have a whole house for our family on this trip so that we had a 'home base' to return to and rest between wedding weekend events.
Commentaires de Gestion de l’hôtel
21 juin 2024 par VrboOwner, Gestion de l’hôtel
Great! Thank you for your feedback. Welcome anytime!
par un voyageur
Publié le 1 juin 2024 sur Expedia
Chair in living room broken upon arrival, door codes not send on time, bugs found in house and commuication not timely when trying to get ahold of host
par un voyageur
Cute little property.
Publié le 7 mai 2024 sur HomeAwayCute little property! Furniture was kind of uncomfortable but not too bad. Parking was kind of tight to get in and out. Other than that a great place to stay!
Commentaires de Gestion de l’hôtel
11 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We will be careful and make sure more rooms for parking because we have other rentals crossed front my house. There always fully guests staying that’s why crowd. We Will also change furniture and remodel our unit soon. Again, thank you for your understanding.
par un voyageur de Omaha, NE
Only stayed 1 night
Publié le 21 avr. 2024 sur HomeAwayThe inside of the house was very nice - the posted pictures are accurate. The beds are very comfortable. The walls could use a fresh coat of paint but over all met our needs perfectly.
Commentaires de Gestion de l’hôtel
11 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We will doing remodel my house soon just need take more time to do this big project. Anyway welcome back you and your family anytime.
par un voyageur de Pipersville
Annual Speing Family Visit
Publié le 12 avr. 2024 sur HomeAwayThe property was clean with multiple beds for a family to sleep comfortability. The property manager was attentive and easily able to be reached for questions. The two beds on the main floor are rather high and my father-in-law had difficulty getting on and off. I would suggest bringing a stable set of steps to get on and off the beds, if this would be a concern for your family. Overall, the property was well stocked and maintained.
Commentaires de Gestion de l’hôtel
11 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We have stables steps ready for the beds and welcome you and your family come back anytime.
par un voyageur
Great place to stay with kids
Publié le 11 déc. 2023 sur HomeAwayVery open space kid friendly with games available to play.
Commentaires de Gestion de l’hôtel
11 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! Welcome back any time.