Note fondée sur 407 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Don’t do it.
Publié le 23 sept. 2024 sur HotelsIf this is the only place available, keep driving, or spend the extra money to stay elsewhere. This was the worst motel 6 I’ve ever seen. You have to expect a certain level with Motel 6 for what you are paying but this was bad. The room had trash on the floor, debris on every surface, hair in the shower, and when I pulled the sheets down there was hair and it was obvious the sheets were dirty. I went to the front desk to leave, stating the room was dirty and we wouldn’t stay. The front desk staff went to the room to check - as if they didn’t believe me, and offered me another room after seeing it. I was extremely hesitant, but due to the late hour I agreed to stay. The overall condition of the property is poor, drywall cracks everywhere, deferred maintenance, light bulbs burned out, fridge filthy inside, I didn’t dare open the microwave. I’d say it’s the absolute most bare bones hotel I’ve ever seen, not even a small bar of soap in the bathroom to wash your hands. Slept fine and left as quick as possible. Check out is at 10am, not sure why, it’s not like they spend that extra hour cleaning the room. One star for no dog fees, as I am traveling with pets who are probably cleaner than most of these guests
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Heidi,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Everything you need or want is close by. You can walk. Great Pizza place really close by if you want to hang out with locals. :)
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Bugs in room, sheets were stain, trash in hallways
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi John, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeri,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 20 août 2024 sur Expedia
The customer service is very bad
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sujal, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Natalie #team6
par un voyageur
They saved my day.
Publié le 19 août 2024 sur HotelsAmazing. So helpful it was unreal. Things had been difficult on my trip here and they were so Amazing and helpful. I was so glad to be able to get the registration completed so quickly and no problems and to get to my room and rest.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Laura, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Publié le 14 août 2024 sur Expedia
The place was not clean at all cigarette ashes all over the floor and the box springs cover was filthy and the pillows were paper thin will not stay again!
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Stewart, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
par un voyageur
A lot of options for a low price stay.
Publié le 13 août 2024 sur HotelsShort stay for a townie. I like the surrounding area, lots of ethnic noncorporate restaurant choices plus a multitude of fast food and everyday places that many are familiar with. Noncorporate ice cream stand, unusual independent bbq, Mexican, Chinese, & Indian, burger etc stands within walking distance, Quick Trip (gas etc), shopping. Nearby areas have theatres, smoke shops.... Not necessarily fancy interior but very clean &, functional with MUCH better than average cable. That being said, pool not available, building seriously needs a bit of paint and I don't think that you should expect daily maid care or shampoos. Only shower.
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dan, We appreciate your fantastic review! It is incredibly rewarding to hear that you had such a positive experience during your time with us at Motel 6. Our dedicated team is committed to ensuring that every guest feels valued, so receiving your feedback means a great deal to us. We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority. Natalie #team6
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
