Note fondée sur 773 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Longueuil
Publié le 14 août 2018 sur Expedia
Pour une raison inconnue, on voulait connaître le prix payé pour ma nuit à travers Expédia, mais je n'avais que le prix en dollars canadiens, ce qui n'a pas aidé la demoiselle a la réception. C'est la première fois qu'on me demande une preuve de paiement. Le reste était bien. La chambre n'est pas grande mais elle est propre. L'air climatisé est collé sur le lit, ce que je n'ai pas apprécié. Je retournerais quand même ici.
par un voyageur
Publié le 9 nov. 2024
Not clean not good blankets heat would not work well awef
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Manager, Gestion de l’hôtel
Hello Deb,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address the issues you mentioned to ensure a better experience for our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Cristian,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another great experience at our hotel.
par un voyageur
Publié le 14 août 2024 sur Expedia
The place was disgusting…dirty q-tip next to the tub and hair balls on the floor and hair on the toilet…there was a collection of dirt in the corner of the bathtub. The beds looked like they hadn’t been changed from the last guest. It had a terrible smell. Gross gross gross!!! I demanded my money back and the desk clerk said I would be refunded in 5 days…I had to dispute with my credit card company for the refund. I knew the guy was lying but we had a 3 hour trip home and I wasn’t going to stick around to argue with him.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello JESSICA, We apologize for the experience you described and take your concerns seriously. We encourage guests to reach out directly to our management team for expedited assistance with any issues encountered during their stay. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
The staff was good and the rate competitive with other motels. The only downside was people outside shooting the bull in the parking lot at 2:00am
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Leroy,We appreciate your kind words about our staff and competitive rates. We regret to hear about the disturbance you experienced. Your feedback is valuable for us to improve our guests' experience. We recommend reaching out to management for any further assistance or concerns.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Manasvi,We're sorry to hear your experience fell short of expectations. Please reach out to us directly so we can address any concerns you may have had during your stay. Your satisfaction is our top priority.
par un voyageur
Publié le 9 août 2024 sur Expedia
We stay here frequently as it is cost effective
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Ashley,We appreciate your loyalty to our hotel and value your feedback. Our team is pleased to hear that you find us to be a cost-effective accommodation option. Should you have any suggestions for improvement, feel free to reach out to our management team directly. Safe travels!
par un voyageur
Publié le 8 août 2024 sur Expedia
It was what I thought it would be
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Loretta, We appreciate your feedback and hope you had a pleasant stay overall. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Safe travels!
par un voyageur
Publié le 5 août 2024 sur Expedia
not cleaned or refreshed before or during a 4-day stay ... dirty and bugs
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Charles, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
The property was dirty, rooms was not worth what the amount they charge, the staff never ask if you needed clean towels, most of the machines never worked properly, overall i would not recommend anyone to stay at that motel.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Eric, We regret to hear about your experience and appreciate your feedback. We always strive to provide a clean and comfortable stay for our guests. Your comments will be shared with the team to ensure we improve our services. For any further assistance or feedback, please feel free to reach out to our management team.
