Note fondée sur 516 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice place !!
Publié le 20 juill. 2020 sur HotelsLovely guys at the front office. Space double rooms, cleaned.
par un voyageur
J'y retournerais
Publié le 16 oct. 2019 sur HotelsHôtel bien rénové tout en gardant le cachet d'un ancien building. Personnel accueillant. Propre, bon petit déjeuner. Le transport en commun au coin de la rue.
Commentaires de Gestion de l’hôtel
17 oct. 2019 par General Manager , Gestion de l’hôtel
Dear Raynald,
We are delighted to hear that our fun and friendly staff could deliver service reflective of our high standards in hospitality. It's also wonderful to hear you enjoyed our excellent location and tasty breakfast. We hope to see you again soon at Quality Inn and Suites Kansas City Downtown for another superb stay.
par un voyageur
Publié le 9 sept. 2024
Nondescript but well-maintained older urban hotel
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Aaron,Thank you for choosing to stay with us and for sharing your feedback on Travelocity. We appreciate your kind words about our well-maintained property. As an older urban hotel, we take great pride in preserving the charm and history of our building while providing a comfortable experience for our guests.We hope to welcome you back on your next visit to Kansas City.Best regards,MichaelHotel Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
The hotel was clean and the rooms were pretty nice. The pillows were amazing!
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Lisa,Thank you so much for your wonderful feedback and perfect rating! We're delighted to hear that you enjoyed your stay with us and found the hotel clean and the rooms to your liking. We’re especially glad you loved our pillows—we understand how important a good night’s sleep is, and it’s great to know they added to your comfort.We look forward to welcoming you back on your next visit. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Warm regards,MichaelHotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Everything good
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Filiberto,Thank you so much for your kind review! We're thrilled to hear that everything during your stay was good. Your satisfaction is our top priority, and it means the world to us that we were able to meet your expectations.We look forward to welcoming you back on your next visit!Warm regards,MichaelHotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Jennifer,Thank you for sharing your feedback with us on Expedia. We're glad you chose to stay with us and appreciate your rating. Your comments are valuable as they help us improve our services. If there's anything specific you feel could be improved, we'd love to hear more. Please don't hesitate to reach out directly.We hope to welcome you back in the future and provide you with an even better experience.Best regards,MichaelHotel Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Terry,Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating. We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on to make your next stay even better, we’d love to hear your thoughts.We hope to welcome you back soon!Best regards,MichaelHotel Manager
par un voyageur de Saint Louis
Publié le 8 août 2024 sur Expedia
Good stay for an over night business trip. Front doors lock at 8pm, which is weird to me but it is what it is. Everything was clean in the room and the parts of the hotel I did see. Parking is a weird situation if the first lot is full. They tell you to park at the business next door, which is fine, but inconvenient. A/C works great, which is a HUGE plus. The street the hotel sits on is under construction so coming in and out of the property is a little iffy, but not impossible. Don't see a reason not to come back though!
Commentaires de Gestion de l’hôtel
9 août 2024 par Michael, Gestion de l’hôtel
Dear Selma,Thank you for your detailed feedback and for choosing our hotel for your business trip. We're glad to hear that you had a good stay and appreciated the cleanliness of our rooms and facilities. It's great to know that the A/C met your expectations—especially during the summer!We understand that the locked front doors after 8 PM and the parking situation may have been inconvenient. We lock the doors as an added security measure and to manage high foot traffic in the area, ensuring a safe environment for our guests. Regarding parking, we apologize for the inconvenience and appreciate your understanding. We’re continuously exploring ways to improve this aspect of our guests' experience.As for the street construction, it’s part of an exciting development with the Kansas City Streetcar that will soon make it easier for our guests to explore Kansas City, and we’re grateful for your patience during this period.We look forward to welcoming you back and providing an even better experience on your next visit!Best regards,MichaelHotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Hotel is older, but clean and well kept.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Jon,Thank you for your positive feedback! We’re glad to hear that you found our hotel clean and well-kept. We take pride in maintaining our property, and it's great to know that our efforts are appreciated.We look forward to welcoming you back on your next visit.Best regards,MichaelHotel Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
When we got into our room, there was a huge stain on one of the queen beds. We decided to sleep in the other and when we got in the bed, there was a dead bug on one of the pillows.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Claire,Thank you for taking the time to provide your feedback on Expedia.I sincerely apologize for the issues you encountered during your stay. It is unacceptable for our rooms to have stains or pests, and I understand how disappointing this must have been. Please know that we take such matters very seriously and will investigate this issue immediately to ensure it does not happen again.Your comfort and satisfaction are our top priorities, and I’m sorry we fell short in this instance.Thank you again for bringing this to our attention.Best regards,MichaelHotel Manager
