Note fondée sur 964 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
73 % des clients le recommandent
2,8 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Dennis, We appreciate you choosing to stay with us. If there is anything that the hotel can do to further improve your experience, please do not hesitate to reach out to us directly. Your feedback is valuable to us.
1 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Adam, We apologize that your experience fell short of your expectations. Please reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and aim to improve our services for all our guests.
4 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
Will be coming back
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Travis,We appreciate your feedback and are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the future for another enjoyable experience at our hotel.
3 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Tv kept shutting off
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Genevieve,We apologize for the inconvenience you experienced with the TV. Your feedback has been noted, and we will address this matter with our maintenance team for further investigation and improvement. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
The room had paint splatter all over it, the air conditioning was so loud I couldn’t use it, the bed squeaked every time I moved.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to enhance the guest experience in the future. Your comments are valuable to us, and we will strive to improve our services for all our guests.
3 sur 5
par un voyageur

Didn't feel safe.

Publié le 22 août 2024 sur Hotels
Dated and rundown. Door to room was off the hinges so you had to lift up on handle to close. Bathroom walls had glue and holes from long ago from a past remodel. Did not feel safe leaving motorcycle in parking lot, many homeless people hanging out around hotel property.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello William,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Please rest assured that the safety and comfort of our guests are our top priorities. We encourage you to contact our management team directly to address any concerns you may have had during your visit. Thank you for bringing these matters to our attention.
4 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
The room was clean and did not have carpet! That was an upgrade as carpet always holds odor. Bathroom was dated but clean. The courtyard area/gazebo had not been mowed and someone left empty beer cans all over. Overall, it was a comfortable room for the weekend visit to the area. The staff was friendly and nice.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Renee,We appreciate your detailed feedback and are thrilled to hear you enjoyed the cleanliness of your room and the absence of carpet. Our team works hard to provide a comfortable stay for our guests. Your comments about the courtyard area will be shared with our maintenance team for further improvement. Thank you for highlighting our friendly staff, we hope to welcome you back in the future.
1 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Jocelyn,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback so we can improve our services for future guests.
2 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Not a very clean place. The room smelled of old carpeting.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Roman,We appreciate your feedback and apologize for the inconvenience. We take cleanliness seriously and will address this with the appropriate teams. Your comments help us improve our guests' experiences.
3 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
It wasnt bad, clean room, comfy bed and ac was good.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Chris, We appreciate your feedback on your recent stay with us. It's great to hear that you found your room clean and comfortable, and that the air conditioning met your expectations. We strive to provide a pleasant experience for all our guests and hope to welcome you back in the future.