Note fondée sur 631 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2019 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I liked the room. It was really spacious. Liked the location. I didn’t like that my room smelled of cigarette smoke and it was a non smoking room.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Heather, Gestion de l’hôtel
Thank you for taking the time to let us know about your recent experience at our hotel. We are pleased to hear that you enjoyed your stay, but we do apologize for the inconvenience of any smoke smell that may have caused you! We are a 100% smoke free hotel. We hope that you come back to stay with us again soon.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Heather, Gestion de l’hôtel
Thank you for taking the time to let us know about your stay with us. We are pleased to hear that you enjoyed your experience.We look forward to seeing you again soon.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Too much walking up and down stairs to get to the parking garage and to the lobby but other than that the suite was nice and spacious
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Heather, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We are sorry to hear that you did not enjoy your stay. I am not sure how the garage was not accessible to you by elevator as there has been no outages reported recently. I hope that if you return to Kansas City, that you come back and stay with us again, and we will do our best to make it a better stay.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Barbara, Gestion de l’hôtel
Thank you for staying with us. I hope you choose to stay with us again when your travels bring you back.
par un voyageur
Publié le 28 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
28 août 2024 par Barbara, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Barbara, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us.
par un voyageur
Publié le 25 août 2024 sur Expedia
Room wasn’t ready at check in time. They told us it was due to cleaning but when we finally got to check in, the maintenance man was there working on AC.
Commentaires de Gestion de l’hôtel
26 août 2024 par Barbara, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality in our number one priority and I' sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 22 août 2024 sur Expedia
Stayed here multpile times
Commentaires de Gestion de l’hôtel
22 août 2024 par Barbara, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur de Everett
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Heather, Gestion de l’hôtel
On behalf of the entire hotel team, I would like to express our gratitude for your insights regarding your stay.Hearing positive feedback is always uplifting, especially when it comes directly from our valued guests like you. We have shared your comments with the leadership team to acknowledge the exceptional experiences we strive to provide.Thank you once again for your valuable feedback.
