Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are happy to hear that you had a pleasant stay with us! We hope to welcome you back soon for another memorable experience.
par un voyageur
Bed bugs beware
Publié le 18 août 2024 sur HotelsWe got found bed bugs and when we told the front desk they acted like they couldn't understand us what we were telling them my wife had them in her hair when she woke up this morning very frustrated and mad and I want something done about this immediately
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
bed
Publié le 15 août 2024 sur Hotelsbed was uncomfortable very hard,
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello pamela, Thank you for sharing your feedback with us. We appreciate your input and will address this issue with our team to ensure we provide the best possible experience for our guests in the future.
par un voyageur
Get what you pay for
Publié le 3 août 2024 sur HotelsI'm not normally picky about hotels, especially cheap ones that I just need for an overnight. But I would not stay here again. When I booked the materials and emails I got said there was a free airport shuttle, it was not free. The bed had no electrical outlets near it so I could not plug in my phone within 10 feet of me (no clock either). Nothing terrible mind you, but this was super-no-frills and not priced that way in my opinion.
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for any confusion regarding the airport shuttle service. We encourage our guests to refer to the most up-to-date information on our website. Your feedback about the room layout and amenities will be shared with our team for consideration. We strive to provide a comfortable stay for all guests and appreciate your input on ways we can improve our services.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Leanna,We are delighted that you had an excellent experience during your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another fantastic stay.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Emily,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you may have from your experience. We are always looking to improve and ensure every guest has a pleasant stay.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Rob,We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back soon for another wonderful stay!
par un voyageur
Do not return.
Publié le 26 juill. 2024 sur HotelsThe room was not clean and it had a smell to it.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Anthony,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address this matter with our housekeeping team to ensure all rooms meet our high standards of cleanliness.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
The room was a smoking room and had VERY LIMITED features including coffe pot not working, very spartin in furnishings. Almost felt like the management hated smokers so gave spartin room
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Garland, We appreciate you sharing your experience with us. Our hotel strives to accommodate a variety of guest preferences in our room offerings. We encourage guests with specific requirements to reach out to our management team ahead of time. Thank you for your feedback, we hope you enjoyed your stay overall.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Shawn, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
