Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Superbe resort , sera difficile aller ailleur . Nourriture de grande qualité et tout est super propre
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear FrancineThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear George Jeremy Thank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Rachel Thank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur de Plainfield
Publié le 9 sept. 2024 sur Expedia
Could use an upgrade to the older rooms
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Terry Thank you for your visit, it was a pleasure to host your vacation.We have taken your feedback very seriously and every aspect of your review has been taken onboard.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Gerencia General, Gestion de l’hôtel
Estimado Jose Arturo Gracias por su publicación, fue un placer hospedarle en sus vacaciones.¡Todos esperamos tener el privilegio de servirle en un viaje de regreso a la Riviera Maya!AtentamenteGerencia General
par un voyageur
Publié le 8 sept. 2024 sur Expedia
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Diarra Thank you for your visit, it was a pleasure to host your vacation. Please accept our sincere apologies for the inconsistencies found during your stay. We have taken your feedback very seriously and every aspect of your review has been taken onboard.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear BrianThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.
par un voyageur
Publié le 28 août 2024 sur Hotels
Buenas instalaciones para tener un descanso tranquilo
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Gerencia General, Gestion de l’hôtel
Estimado MarioGracias por su publicación, fue un placer hospedarle en sus vacaciones.¡Todos esperamos tener el privilegio de servirle en un viaje de regreso a la Riviera Maya!AtentamenteGerencia General
par un voyageur
Publié le 28 août 2024 sur Hotels
Un lugar tranquilo y acogedor
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Gerencia General, Gestion de l’hôtel
Estimado MarioGracias por su publicación, fue un placer hospedarle en sus vacaciones.¡Todos esperamos tener el privilegio de servirle en un viaje de regreso a la Riviera Maya!AtentamenteGerencia General
par un voyageur
Publié le 26 août 2024 sur Expedia
La propiedad es excelente el hotel muy bueno
Commentaires de Gestion de l’hôtel
26 août 2024 par Gerencia General, Gestion de l’hôtel
Estimado SergioGracias por su publicación, fue un placer hospedarle en sus vacaciones.¡Todos esperamos tener el privilegio de servirle en un viaje de regreso a la Riviera Maya!AtentamenteGerencia General
