Avis Penzion Village

It was easy to reach right next to a supermarket and a cafe/bar.

Nice calm place, bus stop in front of the place, center by foot is about 15 min, a small shop is just around the corner. Nice and friendly welcome and staff is available if you need something. Rooms are nice, clean and spacious. Small kitchen - fully equipped should you need to make a cup of tea or make a small meal. Breakfast was fresh and delicious. I enjoyed my stay there. Thank you for taking care of us.

The room, bathroom and kitchen were clean, modern and comfortable. The property is an easy 20 minute walk from the centre. One negative from our experience was that it was advertised that the reception would be available at checkin and this was also stated in the confirmation email, however i recieved an email an hour or two before scheduled checkin time stating that i would need to phone for someone to come for checkin. It was lucky that I was able to access the internet as we went to a nearby restaurant before checking in otherwise i would not have known. As i wasn't able to call, I sent an email but it did not appear to have been seen as we waited outside the address for some time. We went back to the restaurant and luckily a very kind waitress phoned the contact at the property to tell them we were ready for checkin. This caused undue stress and resulted in us waiting for over an hour to check in. Apart from that, everything about the stay was great and we even extended pur stay by a night.

Nach meiner Ankunft in Karlovy Vary musste ich das Hotel erst mal über eine Stunde lang suchen! Zum Glück waren die Karlsbader Einwohner sehr nett und hilfsbereit. Die Straßenangabe und ein vorhandener Stadtplan waren hingegen nur bedingt hilfreich. Das Hotel befindet sich an einem großen Parkplatz. Direkt gegenüber gibt es einen Supermarkt, der täglich von 7 bis 20 Uhr geöffnet hat und eine Gaststätte. Das Stadtzentrum ist dann noch ca. 3 Kilometer entfernt und am besten mit dem Auto zu erreichen.