Savoy Westend Hotel

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Savoy Westend Hotel

Savoy Suite | Terrace/patio
Front of property
Property entrance
Indoor pool, sun loungers
Apartment

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
Petra Velikeho 16, Karlovy Vary, 36001
  • St. Peter and Paul Orthodox Church
    3 min walk
  • Park Colonnade
    6 min walk
  • Zámecké Lázně
    7 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    21 min drive

Similar properties

About the area

Karlovy Vary

City center stay.You'll be steps from St. Peter and Paul Orthodox Church and within a 10-minute walk of Slavkovsky Forest Nature Reserve. Park Colonnade and Lazne III are also within half a mile (1 km).

What's nearby

  • St. Peter and Paul Orthodox Church - 3 min walk
  • Mill Colonnade - 8 min walk
  • Hot Spring Colonnade - 9 min walk
  • Church of St. Mary Magdalene - 11 min walk
  • Elizabeth's Spa - 13 min walk

Getting around

  • Karlovy Vary dolni n. Station - 18 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 21 min drive

Restaurants

  • ‪Café Elefant - ‬10 min walk
  • ‪F-bar - ‬10 min walk
  • ‪Plzeňka Carlsbad - ‬7 min walk
  • ‪Atlantic - ‬8 min walk
  • ‪Festivalová náplavka - ‬9 min walk

About this property

Savoy Westend Hotel

Family-friendly upscale hotel with 2 restaurants
Savoy Westend Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Savoy Westend Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Karlovy Vary hotel.

  • 114 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 dining venues
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Built in 1897
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Savoy Westend Hotel offers 114 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 100-cm Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 24 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. There are hot springs/mineral springs on site.

Languages

Czech, English, German, Russian, Ukrainian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (CZK 625 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CZK 675 for adults and CZK 375 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 100-cm Smart TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 21:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CZK 1200 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 675 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 6000 per vehicle (one way)
  • Covered valet parking fee: CZK 625 per day (in/out privileges)
  • Pet fee: CZK 1200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Savoy Westend
Savoy Westend Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Karlovy Vary
Savoy Westend Hotel Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Hotel Hotel Karlovy Vary

Savoy Westend Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 110 reviews" "
Rating 8 - Good. 32 out of 110 reviews" "
Rating 6 - Okay. 13 out of 110 reviews" "
Rating 4 - Poor. 4 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natur
Stayed 10 nights in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time
Hotel Savoy is clean, and all staff are amazingly friendly
Stayed 11 nights in Sep 2024

4/10 Poor

Leor, Alon Hagalil

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very unpleasant, cash only, outdated
Do not do this to yourself! This place is outdated, weird, and uncomfortable. Here is what we did not like: - You can only pay in cash, they are under some sanctions, or mafia or whatever, but they are quite aggressive at the end that you need to pay cash - Rooms are spacious and clean but need major update - sinks are cracked, beds uncomfortable - SPA is very outdated, feels more like hospital, got an overpriced massage that was weird, creepy and in not so clean and comfortable environment - Hotel is kind of dark everywhere, evenings feels really uncomfortable, there is nobody around, not lively at all - Overall, if you want to enjoy Karlovy Vary and be in a nice hotel, have decent SPA experience, and feel like you enjoyed your time there, this is absolutely not the hotel to go!
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Experience; CASH ONLY
My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a "salt cave". Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is beautiful and the staff were very nice !we enjoyed the spa and the room, but We had one problem in the room The AC wasn’t working and they sent us somebody to fix it but he couldn’t. When we ask for another room the lady said it was full and her solution to the AC problem was to open the window. We were very disappointed and couldn’t sleep because of the noise outside. Beautiful hotel but no AC.
Stayed 1 night in Jun 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is beautiful they certainly made my daughter feel unwelcome at the spa area. The restaurant & front desk was lovely.
Stayed 1 night in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Spa needs an update . Staff was ok .spa schedule was complicated with spotty hours . Hotel staff was excellent . Breakfast buffet was outstanding .
Stayed 2 nights in Mar 2023

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Eduardo, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal accommodation for a wonderful city

8/10 Good

James

Stayed 2 nights in Sep 2022

8/10 Good

Thomas

Stayed 1 night in Aug 2022

6/10 Okay

nooria

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Central
Stayed 1 night in Aug 2022

8/10 Good

Liv

Stayed 1 night in Jun 2022

10/10 Excellent

Brian, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

dikla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מפואר
מלון מקסים, מפואר. שידרגו אותנו לסוויטה ענקית. החניה במלון בתשלום 20 יורו. יש בריכה אחת במלון עם מים בטמפ' של 28 מעלות. ג'קוזי חם אחד ו 2 סאונות. מהמלון אפשר לצאת לטייל ביער, המרחק מהעיר בערך 10 דק הליכה. יש בקרבת המלון הרבה מסעדות.
Stayed 3 nights in Sep 2021

10/10 Excellent

Hendrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Wonderful hotel, great service and friendly staff. Elegant a true bohemian experience :-) wellness area perhaps needs a bit of improvement. Great location
Stayed 2 nights in Sep 2021

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Stephan

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a 5 Star facility
Definitely not 5 star. 3 to 3.5 star by North American or Western European standards. Staff at hotel and spa lacking desire to satisfy customer. No spa atmosphere at all more of a socialist era hospital/rehab centre. Spa receptionist will keep answering calls from other spa employees while you are trying to purchase treatments. Lots of things broken and out of order. Spa employees lack proper spa/customer service etiquette. Very little communication with clients. No real is effort is made to sell or explain treatments. We just gave up after 2 days and explored Karlovy Vary instead.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall was ok except the first night where we asked to be shifted to another terrible small room due to a leakage in our room, next morning I called the receptionist who offered me another room in different building, I refused and returned to my old room after it was repaired, for this I’m entitled for a refund of the first night room rate.
Stayed 3 nights in Nov 2019

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019