Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The staff at the front desk always nice no complaint , the room was full of ants in the kitchen the toilet was dirty it had splatters of poop! No cleaning room service went on the 3 days we stayed thete were no towels had to go to the front desk to ask for some! The next door was load with 3 dogs inside they were roudy and load all up to 5am dogs left poop outside door So Disapointed !
par un voyageur
Publié le 10 août 2024 sur Expedia
My stay at this property was fair. The check-in/check/out staff is the biggest issue I encountered.
Upon check-in, I advised the guy at the counter that, instead of a 2-night stay, I would be staying only 1 night and would be checking out in the morning. I was told that this would not be an issue and the additional booked night would be refunded.
The next morning, 4 hours before check-out time, I went back into the office to turn in the card key to check out.
(NOTE: Without the card key, there is no way to access the room).
I made it clear that this was a check-out and the additional night would not be used. Again, I was assured that the additional charge would be removed from the credit card within 3-5 days.
Long story short, the charge was initially reversed, within 2 weeks, but has since returned, one month later.
Be careful with these people.
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
I apologize for the inconvenience you've experienced. The refund has been issued on our end to the virtual card that was attached with your online reservation. I would recommend you reaching out to the online services you booked through with any concerns with the refund. We can provide a copy of the receipt to them if needed.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Excellent stay
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur
Worst stay out of 5 stays
Publié le 21 juill. 2024 sur HotelsI've stayed there about 5 times, but this time when I got there, there was a notice to call a number, so I called they said I'll be there in 10 minute. ( before someone was always there) A guy should up and got my reservation and gave me the key. Got to the room, and looked the door had been kicked in before and half fixed, had to call and wait to get another room. The other room you couldn't lock all the locks.But stayed. Wish I could have gotten my money back. Will not stay at Instalodge,Karnes City, Tx again.
par un voyageur
Publié le 21 juin 2024 sur Expedia
par un voyageur
Publié le 27 mai 2024 sur Expedia
I like that it was quiet comfortable and convenient.
par un voyageur
Publié le 19 mai 2024 sur Hotels
par un voyageur
Publié le 9 mars 2024 sur Expedia
We had an issue with the water when we stayed and they were great to accommodate us by moving us to a new room!
Great stay!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
No gym, no internet, no pool table and no air hockey
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for bringing this to our attention. We are in the process of getting the game room up and running. I'm sorry for your experience, and hope you give us another try in the future.
