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Hotel Karuizawa Cross

3.0 star property
Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Karuizawa Cross

Reception
Front of property
Patio Superior | View from room
Bunk Superior (2)
Church view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Old Karuizawa Ginza Street
    2 min walk
  • Karuizawa New Art Museum
    14 min walk
  • Pizza & Pasta Montagne Cucina
    1 min walk
  • Karuizawa Station
    9 min drive

Room options

View all photos for Church view

Church view

Church view

  • 36.12 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 29.55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Design Twin Room

Design Twin Room

Design Twin Room

  • 28.84 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio

Kyu-Karu Patio

  • 55.02 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1)

Bunk Superior (1)

  • 43.71 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Square View (2)

Square View (2)

Square View (2)

  • 38.88 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Superior

Twin Superior

Twin Superior

  • 33.49 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bunk Superior (2)

Bunk Superior (2)

Bunk Superior (2)

  • 38.80 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3)

Bunk Superior (3)

  • 38.80 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Patio Superior

Patio Superior

Patio Superior

  • 31.35 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2)

Asia Oriental (2)

  • 49.07 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1)

Square View (1)

  • 49.07 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior

Terrace Superior

  • 38.32 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1)

Asia Oriental (1)

  • 59.53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons

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About the area

Karuizawa

Close to the boardwalk/promenade.Steps from the hotel, you'll find St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Muro Saisei Memorial Hall and Alexander Shaw Memorial Hall are also within half a mile (1 km).

What's nearby

  • Old Karuizawa Ginza Street - 2 min walk
  • Karuizawa Prince Shopping Plaza - 3 min drive
  • Karuizawa Prince Hotel Ski Resort - 3 min drive
  • Hoshino Onsen Hot Spring - 7 min drive
  • Karuizawa Kogen Church - 7 min drive

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪気まぐれカフェ辻堂 - ‬3 min walk
  • ‪ミカド珈琲軽井沢旧道店 - ‬3 min walk
  • ‪Cafe Meriggiare - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪フランス・ベーカリー - ‬2 min walk

About this property

Hotel Karuizawa Cross

Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Nightclub
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese, Korean

Property amenities

Family friendly

  • Baby monitor
  • Children's dinnerware
  • Free cribs/infant beds
  • Highchair
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1000 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 1650 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Free daily reception

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Public winery tours
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 310 out of 492 reviews" "
Rating 8 - Good. 141 out of 492 reviews" "
Rating 6 - Okay. 31 out of 492 reviews" "
Rating 4 - Poor. 4 out of 492 reviews" "
Rating 2 - Terrible. 6 out of 492 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juozas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

shuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Stayed 3 nights in Jul 2024

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel botique hotel. Interesting configuration as the upper level is the hotel, first level has all the retail shops. Walking distance to many nice small shops.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent except no laundry service or self-serve laundry provided in the hotel. Otherwise, it would be a prefect 10 score.
Stayed 2 nights in May 2024

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Heater was great. there is floor heating. Staff are very friendly and car park is a short walking distance from hotel. i would definitely return.
Stayed 3 nights in Apr 2024

8/10 Good

Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy and amenities up to standard. The adjoining carpark not paved and muddy during winter months.
Stayed 1 night in Mar 2024

10/10 Excellent

Lai Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Lam Ka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ho Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Just the perfect hotel one can find in Karuizawa, especially for non-driving tourists. From the station, you can take a bus right to “Kyu Karuizawa” and this hotel has actually one entrance in the main Kyu Karuizawa street. There is another bus stop nearby which you can take to Shiraito Waterfalls. This hotel is just the most considerate and detailed minded hotel I have ever been. They even provide guests with cleansing oil, facial wash, toner and face lotion - if you are just in Karuizawa for a short stay, you can just leave your worries to the hotel. This hotel will definitely be on my top list if I ever visit Karuizawa again!
Stayed 1 night in Oct 2023

10/10 Excellent

Kai Wai Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious with many windows. The environment is beautiful and surrounded by tall trees. The staff at front desk is polite and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023

10/10 Excellent

Dimitrios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean with floor heating.
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ian M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again
Friendly reception. Nice decor.
Stayed 1 night in Apr 2023

10/10 Excellent

HY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room condition very nice. Would definitely come back again.
Stayed 1 night in Mar 2023

8/10 Good

Fenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room .staffs vary helpful. Room light a bit dark
Stayed 2 nights in Jan 2023

4/10 Poor

Si Mak

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We had stayed there for 2 nights and they didn’t tidy up our room.

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Karuizawa
Excellent stay in Karuizawa. Highly recommend. Located right on Ginza shopping street, convenient location to check out karuizawa and many great restaurants in walking distance. Free parking provided. The staff were great , they were very accommodating and helped made arrangements for my trip. Thank you and greatly appreciated.
Stayed 3 nights in Dec 2022