Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
4,3 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Not happy with the service
par un voyageur
Publié le 8 août 2022 sur Hotels
The driveway needs to be proper. The road is in quite bad condition
The room cards get deactivated. Need to be better
par un voyageur
Publié le 19 juin 2022 sur Hotels
It was amazing
par un voyageur
Publié le 16 juin 2022 sur Expedia
It was a nice experience. Food was excellent specially butter chicken was mouth watering. Morning buffet was ok. Rooms were nice and clean. Pool experience was not so good because of non-changing the water regularly. Roof top and bar were excellent.The Only problem was the way to reach the hotel parking which was too steep.
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest,Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Saurabh Gautam Front Office Manager
par un voyageur de manteca
Publié le 11 juin 2022 sur Expedia
We booked 3 rooms with twin beds for each room. Even called and confirmed 2 days earlier. But when we checked in they did not have any rooms with twin beds. There answer was that this was the outside agency online booking and they can't do anything about it. All twin beds rooms are taken. One of the worst responses by the management.
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest , Thank you for choosing Ramada Kasauli for your recent stay , we have note the concern you have highlighted on your feedback and will take corrective measure for them same . Sincere apologies for the unconvinced caused. You should give us one more chance to serve you at Ramada Kasauli . Best Regards Saurabh Gautam Front office Manager
par un voyageur
Publié le 30 mai 2022 sur Expedia
All good but they don’t have many workers to service
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest , Thank you for choosing Ramada Kasauli for your recent stay , we have note the concern you have highlighted on your feedback. Sincere apologies for the unconvinced caused. You should give us one more chance to serve you at Ramada Kasauli . Best Regards Saurabh Gautam Front office Manager
par un voyageur
Publié le 1 mai 2022 sur Hotels
par un voyageur
Publié le 17 mars 2022 sur Expedia
Had a nice time overall
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest,Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Saurabh Gautam Front Office Manager
par un voyageur
Publié le 8 févr. 2020 sur Expedia
The location was perfect and the staff was very responsive when we found our bedsheets were not entirely clean (likely just from washing machine residue). Negative points: To get to our room, we had to take elevator and then step outside and then enter building which included our room (all in the premise of the hotel however doesn't have ceiling and it was raining and cold so got super wet entering the room).
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest , Thank you for choosing Ramada Kasauli for your recent stay , we have note the concern you have highlighted on your feedback and will take corrective measure for them same . Sincere apologies for the unconvinced caused. You should give us one more chance to serve you at Ramada Kasauli . Best Regards Saurabh Gautam Front office Manager
par un voyageur de toronto
Publié le 25 nov. 2019 sur Expedia
i was very dissapointed by my experience first of all they gave me 2 twin beds for 3 people which is not at all acceptable then they provide an extra bed not at all good. Then there was spider in the room then they had to change the room. All the things mentioned ok thanks for the in pool table etc nothing was there. Fort he price of the room it was not worth it and i would like someone front he management to do something regarding this i think a refund of some sort should be issues for the false publishing when there was nothing there.
Commentaires de Gestion de l’hôtel
9 août 2023 par Saurabh Gautam , Gestion de l’hôtel
Dear Valued Guest , Thank you for choosing Ramada Kasauli for your recent stay , we have note the concern you have highlighted on your feedback and will take corrective measure for them same . Sincere apologies for the unconvinced caused. You should give us one more chance to serve you at Ramada Kasauli . Best Regards Saurabh Gautam Front office Manager
