Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Great location with spectacular views.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par General Manager , Gestion de l’hôtel
Dear Neelam, We're delighted to hear that the location and the views met your expectations. The surrounding scenery is indeed something we take great pride in, and we're glad it added to the enjoyment of your experience. If there's anything else that stood out or if you have suggestions for how we could make a future visit even more memorable, we'd love to hear about it. Your feedback is invaluable to us in our ongoing efforts to provide an exceptional experience for all our guests. We look forward to welcoming you back soon to enjoy more of the spectacular sights! Thanks & Regards, Pravin Kondal General Manager THE FERN SURYA RESORT, DHARAMPUR
par un voyageur
Publié le 29 mai 2024 sur Expedia
par un voyageur
Publié le 23 juill. 2023 sur Expedia
The rooms and the property is well maintained. The staff is very nice and very accomodating. My daughter cannot handle spicy food, thank you to the chefs and the service to provide food on special requests! The rooms are well maintained, clean, and have great views! There is also a food court very close by if needed. Overall, a great stay! Thank you!
PS: they do not accept international cards at the hotel yet, please make sure you have other means to pay if needed!
Commentaires de Gestion de l’hôtel
23 août 2023 par The Fern Surya Resort Kasauli Hills Dharampur, Gestion de l’hôtel
Dear Guest,Namaskar from the beautiful part of Himalayas !!!Thank you so much for choosing The Fern Surya Resort, for your stay and highlighting the pleasant experience you had with us through such an amazing review .Feedback such as yours always motivates the entire team to continue striving for excellence. we are so happy to learn that you loved the resort, food, activities and services. The entire team joins me in thanking you for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel.we look forward to the pleasure of seeing you again in the not too distant future.Warm regards,Pravin KondalGeneral Manager
par un voyageur
Publié le 9 janv. 2023 sur Expedia
par un voyageur
Publié le 11 août 2021 sur Expedia
good
par un voyageur
Nice weekend stay at Fern Surya
Publié le 3 oct. 2020 sur HotelsPros: hotel is clean and good. Rooms are spacious. Service is good. Food taste is good.
Hotel comes on main road before Kasauli turn so no traffic issue.
Cons: not so great view from room
Commentaires de Gestion de l’hôtel
6 oct. 2020 par Gunjan Pandey , Gestion de l’hôtel
Dear Sir,
Thank you for your recent visit to The Fern Surya Resort, we are delighted to hear that you enjoyed the great location loved our Food Services, Cleanliness and sanitization ; same time it is with regret to learn of the that your inconvenience of view from room.
We appreciate your loyal feedback and assuring you a comfortable stay to welcome you back to our resort in the future.
Yours sincerely
Team The Fern Surya Resort
par un voyageur
Fine
Publié le 13 mai 2019 sur HotelsStay was fine but at checkout found out that they don’t accept credit cards if they were issued internationally. This was really strange because even local stores accepted Visa cards even if they were issued internationally. They should fix that if they want to cater to all tourists.
par un voyageur de Sydney, Australia
Publié le 19 avr. 2019 sur Expedia
I liked the service and the standard of rooms. It has good views and not far from Kasauli.
par un voyageur
Publié le 2 juin 2018 sur Hotels
Nice hotel and good breakfast as well
Commentaires de Gestion de l’hôtel
1 juill. 2018 par GUNJAN PANDEY, Gestion de l’hôtel
Dear Vishal,
Thank you very much for taking the time to share your experience at The Fern Surya Resort.
It is a pleasure to hear that you enjoyed your stay so much!
Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach.
We hope to welcome you back very soon!
