Ratings based on 15 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 28, 2023 on Expedia
by A traveller
Posted Jun. 26, 2022 on Expedia
We paid for the largest room that had a king bed and two twin beds; we specifically booked this room because we wanted room for us as a couple and our son. Oddly, our son didn’t show up on our reservation so I called and emailed in advance and was assured he was included on our reservation, both when I called and also when I emailed. (My email was not returned within the day so that’s why I called - I received an email reply via Expedia a couple days later with the same response.) When we checked in we were given a small room with a queen bed, and a toilet that had trouble flushing and a shower that leaked water everywhere requiring us to use one of the two towels given us to dry the floor. When we asked about the room size and what we had reserved we were told we would not be given a refund and needed to contact Expedia. They said they give rooms based on number of occupants (though on Expedia the price is based NOT on occupancy but based on room size.) We travelled with another family who had the exact same experience - their children were dropped from the booking and they were given a small room despite paying for and reserving a larger room.
The staff were friendly and the location was nice - with signs of hippos and elephants close to the cottages - but we wouldn’t return due to the issue with our reservation. If you book via Expedia call in advance to confirm your booking - otherwise you may not get what you paid for and be left without anything to do about it.
by A traveller
campsite and service worth 100$
Posted Jan. 7, 2020 on Hotelscampsite and service worth 100$! The service is outstanding
Comment from Hotel Management
Jan. 10, 2020 by Guest relations manager, Hotel Management
Dear Dominik,
Thank you for the kind review.
by A traveller
Posted Sep. 16, 2019 on Hotels
Small cottages with holes in construction - mosquitoes worries. Floor sloping
Charming location and great service
Comment from Hotel Management
Sep. 18, 2019 by Manager , Hotel Management
Thank you for the kind review. We shall improve the cottages.
by A traveller
Posted Jun. 24, 2019 on Expedia
Excellent value. Right in the park, amazing service. Make sure you're welcome and taken care of from the second you pull in.
Highly recommended for big groups and people that want to spend most of their time in the park.
Comment from Hotel Management
Jul. 16, 2019 by Engiri GL, Hotel Management
Thank you for your kind review and recommendation. It was a pleasure hosting you. Cheers!
by A traveller
AMAZING with food to die for
Posted Jun. 17, 2019 on HotelsIt was an amazing place to visit. The food and the animals were the star of this lodge. The staff were so friendly and helpful. I would give this place 5 star review.
Comment from Hotel Management
Jun. 19, 2019 by EGL, Hotel Management
Thank you for your kind review.
by A traveller from IL
Posted Mar. 14, 2019 on Expedia
Awesome location, staff was super friendly and nice.
Very helpful and flexible.
Food was delicious too.
The effort to make the Traveler safe is very noticeable.
Comment from Hotel Management
Mar. 18, 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
Cheers.
by A traveller
Posted Mar. 7, 2019 on Expedia
The property was perfectly situated right in the park and was the best value for the price out of all park lodges.
Comment from Hotel Management
Mar. 13, 2019 by Engiri GL, Hotel Management
Thank you for your kind review.
Cheers!
by A traveller
Posted Mar. 5, 2019 on Expedia
We stayed at Engiri Lodge 4-6 February. The staff were friendly and extremely helpful. The cottage was clean and everything worked - quite an achievement in Africa. Drinks are a very good price by UK standards. The range of food available is limited but adequate.
Comment from Hotel Management
Mar. 6, 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
by A traveller
Good!
Posted Feb. 17, 2019 on HotelsFriendly staff, clean and good food
Comment from Hotel Management
Feb. 26, 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
