Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 déc. 2023 sur Expedia
par un voyageur
Publié le 26 juin 2022 sur Expedia
We paid for the largest room that had a king bed and two twin beds; we specifically booked this room because we wanted room for us as a couple and our son. Oddly, our son didn’t show up on our reservation so I called and emailed in advance and was assured he was included on our reservation, both when I called and also when I emailed. (My email was not returned within the day so that’s why I called - I received an email reply via Expedia a couple days later with the same response.) When we checked in we were given a small room with a queen bed, and a toilet that had trouble flushing and a shower that leaked water everywhere requiring us to use one of the two towels given us to dry the floor. When we asked about the room size and what we had reserved we were told we would not be given a refund and needed to contact Expedia. They said they give rooms based on number of occupants (though on Expedia the price is based NOT on occupancy but based on room size.) We travelled with another family who had the exact same experience - their children were dropped from the booking and they were given a small room despite paying for and reserving a larger room.
The staff were friendly and the location was nice - with signs of hippos and elephants close to the cottages - but we wouldn’t return due to the issue with our reservation. If you book via Expedia call in advance to confirm your booking - otherwise you may not get what you paid for and be left without anything to do about it.
par un voyageur
campsite and service worth 100$
Publié le 7 janv. 2020 sur Hotelscampsite and service worth 100$! The service is outstanding
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Guest relations manager, Gestion de l’hôtel
Dear Dominik,
Thank you for the kind review.
par un voyageur
einfache Unterkunft inmitten der Natur
Publié le 20 nov. 2019 sur HotelsWir würden wieder in diese einfache Unterkunft gegen. Konnten Elefanten sowie Pumbas beim Camp beobachten.
Commentaires de Gestion de l’hôtel
20 nov. 2019 par Guest relations manager, Gestion de l’hôtel
Thank you for the kind review. It was a pleasure hosting you.
par un voyageur
Publié le 16 sept. 2019 sur Hotels
Small cottages with holes in construction - mosquitoes worries. Floor sloping
Charming location and great service
Commentaires de Gestion de l’hôtel
18 sept. 2019 par Manager , Gestion de l’hôtel
Thank you for the kind review. We shall improve the cottages.
par un voyageur
Publié le 24 juin 2019 sur Expedia
Excellent value. Right in the park, amazing service. Make sure you're welcome and taken care of from the second you pull in.
Highly recommended for big groups and people that want to spend most of their time in the park.
Commentaires de Gestion de l’hôtel
16 juill. 2019 par Engiri GL, Gestion de l’hôtel
Thank you for your kind review and recommendation. It was a pleasure hosting you. Cheers!
par un voyageur
AMAZING with food to die for
Publié le 17 juin 2019 sur HotelsIt was an amazing place to visit. The food and the animals were the star of this lodge. The staff were so friendly and helpful. I would give this place 5 star review.
Commentaires de Gestion de l’hôtel
19 juin 2019 par EGL, Gestion de l’hôtel
Thank you for your kind review.
par un voyageur de IL
Publié le 14 mars 2019 sur Expedia
Awesome location, staff was super friendly and nice.
Very helpful and flexible.
Food was delicious too.
The effort to make the Traveler safe is very noticeable.
Commentaires de Gestion de l’hôtel
18 mars 2019 par Engiri GL, Gestion de l’hôtel
Thank you for your gracious review.
Cheers.
par un voyageur
Publié le 7 mars 2019 sur Expedia
The property was perfectly situated right in the park and was the best value for the price out of all park lodges.
Commentaires de Gestion de l’hôtel
13 mars 2019 par Engiri GL, Gestion de l’hôtel
Thank you for your kind review.
Cheers!
par un voyageur
Publié le 5 mars 2019 sur Expedia
We stayed at Engiri Lodge 4-6 February. The staff were friendly and extremely helpful. The cottage was clean and everything worked - quite an achievement in Africa. Drinks are a very good price by UK standards. The range of food available is limited but adequate.
Commentaires de Gestion de l’hôtel
6 mars 2019 par Engiri GL, Gestion de l’hôtel
Thank you for your gracious review.
