Note fondée sur 185 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Une bonne adfesse pour un séjour trekking.
Publié le 12 mai 2018 sur HotelsMal adapté à un séjour affaires, cet hôtel offre des prestations de type "moyen-plus" et est par contre bien en harmonie avec un séjour trekking, typique de cette destination. Calme de l'hôtel assuré. Personnel réactif et de bonne composition. Sécurité garantie. Les prestations fitness et sauna sont moyennes. L'emplacement est idéal pour découvrir le vrai Kathmandou.
Commentaires de Gestion de l’hôtel
13 mai 2018 par Mingma Sherpa, Gestion de l’hôtel
Dear Guest
Thank you for taking the time to write a feedback regarding our hotel. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer.
We are happy that we were able to offer you good hospitality during your stay and we look forward to welcoming you back again :)
Warm Regards
Mingma Sherpa
Aria Boutique Hotel & Spa Team
par voyage d agrément de France
Beaucoup de services
Publié le 3 nov. 2017 sur Hotelschambre pas immense mais confortable. on entend quand même les bruits de la rue atténués par le double vitrage. room service 24 /24 ou restaurant à toute heure pas cher et très correct. décoration un peu curieuse selon nos critères européens. eau bien chaude et ascenseur.
Commentaires de Gestion de l’hôtel
15 nov. 2017 par Mingma, Gestion de l’hôtel
Dear Guest
Thank you for your feedback. We are pleased to read that we have been able to make you comfortable during your stay, and thank you for sharing your good experiences with fellow Travellers .
Regarding the noise, we are sorry for all the inconvenience caused. This is, probably, the most important thing we can have to serve better - to have a feedback like yours. Your advises help us to make our hotel perfect.
We hope you will give us an opportunity to serve you again with more services and facilities.
Warm Regards
Mingma Sherpa
Aria Boutique Hotel & Spa Team!
par un voyageur
Publié le 30 oct. 2017 sur Hotels
Très kitsch mais confortable un peu mieux insonorisé que les autres hôtels nepalais mais c'est encore loin d être parfait et vous couchez avec un superbe tigre sur le lit. petit déjeuner à la carte et restaurant pas très cher et correct avec toutes cuisines.
Commentaires de Gestion de l’hôtel
15 nov. 2017 par Mingma, Gestion de l’hôtel
Dear Guest
Thank you for your feedback. We are pleased to read that we have been able to make you comfortable during your stay, and thank you for sharing your good experiences with fellow Travellers.
We are happy that we were able to offer you good hospitality during your stay and we look forward to welcoming you back again :)
Warm regards
Mingma Sherpa
Aria Boutique Hotel & Spa team.
par un voyageur
Publié le 26 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
28 janv. 2020 par Nima Shangmu Sherpa, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us and loving the hospitality.We hope to see you again in the future and provide the best services.
Best Regards,
Aria Boutique Hotel and spa Team
par un voyageur de kathmandu
Publié le 12 janv. 2020 sur Expedia
お湯が出るまでに時間はかかるが、たっぷりと潤沢に使えたのは良かった。朝食時にきちんと気遣いができているサービスが提供され、快適だった。Wi-Fiが切れてしまい、フロントに連絡するとすぐに対応してくれたが、Wi-Fiが繋がりにくかったのは残念だった。
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Nima Sherpa, Gestion de l’hôtel
Dear Guest,
Greetings to you!
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
See you soon with updated facility.
Warm Regards,
Aria Boutique Hotel & Spa!
par un voyageur de CT
Publié le 6 janv. 2020 sur Expedia
We chose the penthouse, because I felt like a penthouse would be good. It wasn’t. We flew late at night from the US only to learn that the penthouse was on the 5th floor and they didn’t have an elevator. This made it impossible to stop by quickly at the hotel to get a hat or quickly change a shirt. We didn’t stay. We left the same night and went and stayed at their sister property with an elevator. From what I could see, the penthouse terrace was nice but I wasn’t about to do stairs the whole time.
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Nima Sherpa, Gestion de l’hôtel
Dear Guest,
Greetings to you!
Thank you for your review. Kindly be informed that, we already mention in our online site that, we do not have lift in our hotel. We will provide you room on lower floor for next time so, you can enjoy our rooftop garden too.
See you again.
Warm Regards,
Aria Boutique Hotel & Spa Team!
par un voyageur de Vancouver
Publié le 17 déc. 2019 sur Expedia
Good customer service. Internet issues and only warm water.
Commentaires de Gestion de l’hôtel
3 janv. 2020 par Nima Sherpa, Gestion de l’hôtel
Dear guest,
Greetings from Aria Boutique hotel and Spa!
Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead!
Best Regards,
Aria Boutique Hotel and Spa Team
par un voyageur
Publié le 16 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2020 par Nima Sherpa, Gestion de l’hôtel
Dear Guest ,
Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer.
Warm Regards,
Aria Boutique Hotel & Spa Team
par un voyageur de Abu Dhabi
Publié le 26 nov. 2019 sur Expedia
Every thing was fine except the non availability of lift. I am a 70 years old senior citizen and given a room on 4th floor. I had to jump 64 stairs to reach in room. It was difficult to go second time in room in day
Commentaires de Gestion de l’hôtel
5 déc. 2019 par Nima Sherpa, Gestion de l’hôtel
Dear Guest,
Greetings to you!
Thank you for your feedback. We would like to apologize for the inconvenience caused during your stay. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. We will be waiting you to provide upgraded service & facilities.
Warm Regards,
Aria Boutique Hotel & Spa
par un voyageur
Publié le 18 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 déc. 2019 par Nima Sherpa, Gestion de l’hôtel
Thank you for for sharing your experience with us.
