Note fondée sur 153 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
91 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Very good

Publié le 3 nov. 2019 sur Hotels
Perfect location, very friendly staff and despite it’s located in center Thamel, very quiet.
Commentaires de Gestion de l’hôtel
4 nov. 2019 par Tsering Maya , Gestion de l’hôtel
Dear Marie , Namaste !! Thank you for staying in our hotel . We hope you loved the accommodation provided by us . We hope to welcome you in near future .
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Cassis

Hôtel plutôt original et rassurant

Publié le 26 nov. 2016 sur Expedia
Hôtel plutôt original et rassurant étant donné l environnement extérieur
Commentaires de Gestion de l’hôtel
21 déc. 2016 par Mingma Sherpa, Gestion de l’hôtel
Dear Guest Thank you for writing a review about your recent stay with us and sharing the Penguin experience. We always endeavor for the satisfaction of our valuable and honorable guest. We hope to see you again and also believe that you will give us that opportunity in near future. Warm Regards Mingma Sherpa Royal Penguin Boutique Hotel & Spa 2 Team
4 sur 5
par un voyageur

Publié le 14 févr. 2020 sur Expedia
カトマンズのタメル地区に位置するこのホテルは、ダルバール広場も徒歩圏内であり、アウトドアショップ、レストランととても便利な場所にあります。セキュリティーも万全であり、ガードマンもホテルの朝食も24時間対応で感激しました。カトマンズに宿泊の際は、また利用したいと思います。
Commentaires de Gestion de l’hôtel
9 mars 2020 par Tsering Maya Gurung, Gestion de l’hôtel
Dear guest , Namaste !! Thank you for choosing our hotel for your comfortable stay , We hope that you loved the accommodation provided by us . We would like to welcome you in near future . Warm regards
5 sur 5
par un voyageur

A great room with a great soaking bathtub

Publié le 6 févr. 2020 sur Hotels
Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.
Commentaires de Gestion de l’hôtel
14 févr. 2020 par Tsering Maya Gurung Sales Executive , Gestion de l’hôtel
Dear guest , Namaste! Thank you for choosing our hotel for your comfortable stay . We hope that you loved the accommodation provided by us . Thank you for rating us 10 / 10 . We look forward to welcome you in near future too . warm regards
2 sur 5
par un voyageur de Saint Petersburg, Florida

Publié le 4 févr. 2020 sur Expedia
This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.
Commentaires de Gestion de l’hôtel
5 févr. 2020 par Tsering Maya Gurung Sales Executive , Gestion de l’hôtel
Dear guest , Namaste! Thank you for choosing our hotel for your stay . We are very sorry for the inconvenience caused during your stay .We look look at your concern and try our best to solve . Warm regards
2 sur 5
par un voyageur

Publié le 1 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2020 par Tsering Maya Gurung Sales Executive , Gestion de l’hôtel
Dear guest , Namaste !! Thank you for staying in our hotel . We hope that you've loved the accommodation provided by us . We would like to welcome you in near future too . warm regards
4 sur 5
par un voyageur de Japan

Publié le 7 janv. 2020 sur Expedia
茶色い水、お湯が出ました。ただ、急遽部屋が変更になったため、次の日のタクシー代を出してくれたり、リカバリーサービスがしっかりしていた。
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Tsering Maya Gurung Sales exe. , Gestion de l’hôtel
Dear guest , Namaste !! Thank you for choosing our hotel for your comfortable stay . We are very sorry for the inconvenience caused during your stay. We will definitely look into the problems and try our best to solve . We look forward to welcome you in near future .
4 sur 5
par un voyageur de Ca

Publié le 25 nov. 2019 sur Expedia
Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Tsering Maya , Gestion de l’hôtel
Dear valuable guest , Namaste !! Thank you for staying in our hotel . We are very glad to know that you've loved the accommodation provided by us . We hope to welcome you in near future. warm regards
5 sur 5
par un voyageur

Publié le 20 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Tsering Maya Gurung , Gestion de l’hôtel
Dear guest , Namaste !! Thank you for staying in our hotel . We are very glad that you've loved the accommodation provided by us . We hope to welcome you in near future, warm regards
3 sur 5
par un voyageur de Dubai

Publié le 13 juin 2019 sur Expedia
Probabilmente i giudizi che portano ad assegnare le stelle ad un hotel sono strettamente correlate al luogo, in quanto dal punto di vista "globale" questo hotel potrebbe essere 2,5 stelle (è anche vero che ho trovato situazioni di degrado strutturale anche negli hotel di Roma o Parigi...)... Il personale è disponibile e servizievole ma manca delle basi di gestione, ordine, pulizia; il manager non è presente (è anche vero che anche Kathmandu ormai è ingovernabile!)
Commentaires de Gestion de l’hôtel
18 juin 2019 par Tsering Maya Gurung Front Officer, Gestion de l’hôtel
Dear sir , Namaste!! Thank you for staying with us . We are very glad that you loved the accommodation provided by us . We hope to welcome you in near future as well ..
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