Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2022 sur Hotels
par un voyageur
Publié le 9 mai 2022 sur Expedia
par un voyageur
Publié le 1 mai 2022 sur Expedia
par un voyageur
Publié le 18 avr. 2022 sur Expedia
Sigo sin entender de donde sale lo de "boutique" y lo de "spa"
par un voyageur
Publié le 25 févr. 2022 sur Expedia
Well situated for a visit to chicken Itza.
Big comfy bed.
Commentaires de Gestion de l’hôtel
3 mars 2022 par Maritza Cime , Gestion de l’hôtel
Thank you very much for your comments, all these help us to improve our services, have a great day.
par un voyageur
Publié le 2 janv. 2022 sur Expedia
La amabilidad de el personal pero en general el anuncio es un engaño
par un voyageur
Publié le 25 nov. 2021 sur Expedia
the bathroom had no toilet seat, no hot water. The room had no furniture to sit down, they had to bring a table and two chairs over from another room. No bottled water, no nightlights. Loud music and traffic noise from the street.
The bed was good, but the rest was very disappointing .
Breakfast was offered after 9AM!! Will not stay there ever again.
par un voyageur
Publié le 16 nov. 2021 sur Expedia
par un voyageur
Good!
Publié le 23 sept. 2021 sur HotelsThis hotel is comfortable and good for the price! The staff is wonderful and very attentive to the guest. They had homemade tortillas every morning which were amazing! The pool was so nice and very few guest; except on the Sunday we stayed which had locals coming in. The food is good. It is a very convenient location as you are only a 15-20 minutes car ride away from Chichen-Itzá and other beautiful Cenotes. There’s also a convenient store and pharmacy within a one minute walk time. The downsides of the hotel is it doesn’t really have any hot water; the water temperature is the same for both hot and cold knobs. The address provided online was also a little confusing as it makes it seem like it’s inside a block when in reality the hotel is right on the Main Street you come into the town. The rooms also have very large glass windows which even with the curtains makes it so bright in the morning. If that’s an issue for you I would not suggest the rooms as most to all we saw were like this. When booking it had mentioned free wifi but upon checking in we were never provided with any wifi information. Other than that I would highly recommend this place.
Commentaires de Gestion de l’hôtel
29 sept. 2021 par Maritza Cime , Gestion de l’hôtel
Muchas gracias por sus comentarios, estos nos ayudan a mejorar y perfeccionar nuestros servicios, estaremos atentos a estas recomendaciones para hacer que las siguientes estancias sean mas agradables.
par un voyageur
Publié le 21 juin 2021 sur Expedia
The manager and staff worked hard to accommodate all visitors! Marisa became a friend and suggested numerous cities for me to visit. The restaurant food and service were wonderful!
Commentaires de Gestion de l’hôtel
21 juin 2021 par Maritza Cime , Gestion de l’hôtel
Thank you very much, your comments help us to improve and perfect our services, it was a real pleasure to serve you and we wish you an excellent day and return trip, we wait for you again, when you like to visit Yucatan.
