Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Top!!

Publié le 30 mai 2019 sur Hotels
Everything was perfect. The staff is perfectly efficient and pleasant: top !!.
Commentaires de Gestion de l’hôtel
12 juin 2019 par pınar, Gestion de l’hôtel
Dear Marie; Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

Excellent

Publié le 27 févr. 2017 sur Expedia
Hotel très bien placé personnelles agréables les chambres très confortables et propres ! Je le conseille Super vacances
Commentaires de Gestion de l’hôtel
11 juin 2019 par Pınar, Gestion de l’hôtel
Dear ; Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
5 sur 5
par un voyageur

Publié le 7 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2019 par Pınar, Gestion de l’hôtel
Dear Enis, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
5 sur 5
par un voyageur

Publié le 23 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2019 par Pınar, Gestion de l’hôtel
Dear Arif, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
3 sur 5
par un voyageur

Publié le 1 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2019 par pınar, Gestion de l’hôtel
Dear Anonymous; Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that _____[description of issue]_____. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
1 sur 5
par un voyageur

Paramızla Rezil Olmak

Publié le 27 janv. 2019 sur Hotels
Süit oda tutmamıza rağmen 10 yaşindakı oğlumu koltukta yatırmamızı istediler kabul etmeyince zoraki bir portatif yatak getirdiler yatak o kadarr kotuyduki 3 gün lük konaklama yı 2. Gününde sonlandırdık otel odasındaki havalandırma hiç kapanmıyor ve devamli gürültü çıkarıyordu ve odayı devamli soğutuyordu kapatmak istediğimizde otelden merkezi havalandırma olduğunu kapatırsak ters rüzgardan dolayı koku oluşacağinı soylediler. Oda çatı katında olduğundan ilave ısıtıcı talep ederek konaklamak zorunda bırakıldık. 10 yaşında oğlumuzun rahatsızlanması ile erken çikiş için talebimizi resepsiyon görevlisi Muhammed beye ilettik. Ayrıca paket tur almadık gecelik ücret ödeyerek kaldığımızdan tam 1 gün öncesinde, öğlen saat 12:30 civarı geri dönüş için yola çıkmak istedik. Ancak rezervasyonun hotels.com üzerinden yapıldığını ve eğer hotels.com ile bu talebimizi görüşmemiz gerektiğini ve hotels.com kabul ederse kendileri için problem olmadığını söylediler. Ancak bizi oyalama ve biz değil hotels.com kabul etmedi planı olduğunu biz, en sonunda, kalmayacağımız gün olan EUR250 dahil Suit oda konaklama ücretinin tamamını bizi Sanki Siz kabul etmemişsiniz gibi kandırmak suretiyle zoraki ve alelacele tahsil ettikten sonra fark ettik. Sanki siz kabul etmemişsiniz gibi davranıp bütün sorumluluğu hotels. com a attılar. Paket program olmamasına özenle dikkat etmemize ve dilediğimiz kadar kalbilme özgürlüğüne sahip olduğumuzun farkındayız. Mesafeli Satış yasal hakkımızı sonuna kadar kullanacağız.
Commentaires de Gestion de l’hôtel
11 juin 2019 par Pınar ILGOZ, Gestion de l’hôtel
Dear Cemil; Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
4 sur 5
par un voyageur

Publié le 23 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2019 par pınar, Gestion de l’hôtel
Dear anonymous Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that _____[description of issue]_____. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
5 sur 5
par un voyageur

Publié le 13 août 2018 sur Hotels
Otel temiz ve çalışanlar saygılı ve ılgili. Yer olarakta dinlenebileceğiniz bir bölgede. Bulunduğu rakım nedeniyle bölgeye giderken hazırlıklı gidilmeli. :) Dinlendirici ve eğlenceli bir bölge.
Commentaires de Gestion de l’hôtel
3 sept. 2018 par Muhammed Buz, Gestion de l’hôtel
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
5 sur 5
par un voyageur

Temiz ve sakin

Publié le 6 août 2018 sur Hotels
Yaz döneminde sezon dışı konakladık. Şehirden uzak sakin olacağını bilerek seçtik. Çok memnun kaldık. Az müşteri olduğu için kahvaltı biraz zayıftı ama sorun değildi bizim için.
Commentaires de Gestion de l’hôtel
16 août 2018 par Mahmut Akay, Gestion de l’hôtel
Değerli misafirimiz Bülent Bey, Kıymetli vaktinizi ayırarak bizler için yapmış olduğunuz güzel yorumdan dolayı size teşekkürlerimizi sunarız. Kahvaltı çeşitlerimizle alakalı gerekli çalışma yapılmıştır. Saygılarımızla Mahmut Akay Genel Müdür.
5 sur 5
par un voyageur

Teşekkürler Ramada.

Publié le 9 mars 2018 sur Hotels
İyiki tercih etmişim yepyeni modern bir mimari ve tertemiz. Bölgenin tek marka oteli. Çok memnun kaldım.
Commentaires de Gestion de l’hôtel
11 juin 2019 par Pınar ILGOZ, Gestion de l’hôtel
Dear Fatih; Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Erciyes. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
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