Note fondée sur 362 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Très belle suite avec terrasse ! Design contemporain Seul reproche : manque un peuvd’eclairage dans la salle de bains. Séjour parfait !
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Très bonne hôtel Deuxième fois que je réserve pour des proches Bien équipé Bien placé et au calme
2 sur 5
par un voyageur

Publié le 29 août 2024 sur Hotels
Nous avons bien demander si la piscine était ouvert avant de réserver on nous as répondu que oui en arrivant on nous dit que la piscine et en nettoyage de plus j’ai réservé une nuit via hôtel.com et en arrivant il m’a demandé le montant de 4 nuit donc bien faire attention au prix et répéter s’il le faut décevant
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 août 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 août 2024 sur Hotels
2 sur 5
par un voyageur

Disappointed

Publié le 31 mars 2024 sur Hotels
Good value for money but the hotel is not well maintened. Balcony is not safe for kids. No one cleaned our room on our second day. Swimming pool is really cold. Someone left his food tray in the stairs on our first day and it stayed there until we left. Not sure if eventually someone removed it. The hotel looks understaffed. Breakfast is so so. There was also a very bad smell outside the hotel on our second day, it was impossible to open the window with such smell. Next time I would rather stay in a hotel closer to downtown. This hotel has potential thought but they need to maintain it properly.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Otel Yönetimi, Gestion de l’hôtel
Değerli Misafirimiz geri bildiriminizi aldık ve yaşadığınız deneyimden dolayı üzgün olduğumuzu belirtmek isteriz. Konuk memnuniyeti bizim önceliğimizdir ve sizin beklentilerinizi karşılamadığımız için üzgünüz. Sizin için daha iyi bir deneyim sunabilmek için geri bildiriminizi dikkate alıyor ve sorunları çözmek için çalışıyor olacağız.Tekrar teşekkür ederiz ve gelecekteki bir konaklamanızda daha olumlu bir deneyim yaşamanızı umarız.Saygılarımızla,[Otel Yönetimi]
5 sur 5
par un voyageur

Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Otel Yönetimi, Gestion de l’hôtel
Değerli Chantal değerlendirmeniz için teşekkür ederiz! Otelimizde konaklamanızdan memnun kaldığınızı ve aile odası beklentilerinizi karşıladığını öğrenmekten mutluluk duyuyoruz.Aynı zamanda batarya bakımıyla ilgili geri bildiriminizi de dikkate aldık. Misafir memnuniyeti bizim önceliğimizdir ve konuklarımızın konforunu sağlamak için elimizden geleni yaparız. Bu nedenle, bahsettiğiniz konuda gereken önlemleri almak için ilgili birimlerimizi bilgilendireceğiz.Öneriniz ve olumlu deneyiminiz için teşekkür ederiz. Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Saygılarımızla,
5 sur 5
par un voyageur

Publié le 7 août 2023 sur Expedia
très bon hôtel, très bon rapport qualité prix. le personnel est à l écoute, particulièrement Eyüp qui a su répondre à nos attentes et résoudre nos problèmes de façon très professionnelle et réactive. un grand merci à lui!!
Commentaires de Gestion de l’hôtel
9 août 2023 par The Kayseri Loft Hotel Management, Gestion de l’hôtel
Dear Guest Mr. Ahmet,We would like to thank to prefer The Kayseri Loft Hotel and with sparing your precious time, thank for sharing your experiences with us.Reading your nice comments that reflecting your sincerity and providing you a peaceful accommodation experience as much as your home motivates us to increase our service quality. Stating that we will happily share your valuable comments with the all Kayseri Loft Hotel Family, we will be pleased to be remembered as your home in Kayseri.Thank you for your interest in The Kayseri Loft Hotel and we will be proud to welcome you and your friends at our hotel on your next visit to Kayseri.
5 sur 5
par un voyageur

Tres satisfaite

Publié le 4 août 2023 sur Hotels
Nous avons passer un excellent sejour. Nous avions pris une suite car nous étions 5 avec les enfants et la chambre étais spacieuse et luxueuse pour le prix. Excellent.
Commentaires de Gestion de l’hôtel
9 août 2023 par The Kayseri Loft Hotel Management, Gestion de l’hôtel
Dear Guest Mr. Sinan,We would like to thank to prefer The Kayseri Loft Hotel and with sparing your precious time, thank for sharing your experiences with us.Reading your nice comments that reflecting your sincerity and providing you a peaceful accommodation experience as much as your home motivates us to increase our service quality. Stating that we will happily share your valuable comments with the all Kayseri Loft Hotel Family, we will be pleased to be remembered as your home in Kayseri.Thank you for your interest in The Kayseri Loft Hotel and we will be proud to welcome you and your friends at our hotel on your next visit to Kayseri.
5 sur 5
par un voyageur

Publié le 15 juin 2023 sur Expedia
Personnel disponible et efficace
Commentaires de Gestion de l’hôtel
24 juill. 2023 par The Kayseri Loft Hotel Management, Gestion de l’hôtel
Dear Guest Mr. Alain,We would like to thank to prefer The Kayseri Loft Hotel and with sparing your precious time, thank for sharing your experiences with us.Reading your nice comments that reflecting your sincerity and providing you a peaceful accommodation experience as much as your home motivates us to increase our service quality. Stating that we will happily share your valuable comments with the all Kayseri Loft Hotel Family, we will be pleased to be remembered as your home in Kayseri.Thank you for your interest in The Kayseri Loft Hotel and we will be proud to welcome you and your friends at our hotel on your next visit to Kayseri.