Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris, France
Publié le 15 févr. 2020 sur Expedia
We stayed at Gudauri Loft from Feb. 8th to 14th, 2020.
Starting with points to improve :
- Room not cosy, lacking furniture to store our clothes and things even though there is room for one or two additional drawers
-Bed mattress in parent room not comfortable. Very thin.
-Room was cold - in particular the bathroom - even though heaters were at maximum.
-Ski depot is in basement meaning that there is a stair to climb to reach the slope, which is not easy when wearing ski boots particularly for kids.
-Menu in the restaurant on the 7th floor is lacking diversity, having a dish of the day would easily help improving on this topic
For positive aspects:
-The team is nice and helpful particularly at the restaurants on 2nd and 7th floor
-Location of the hotel is good with direct Acces fromm and to slope (apart from the ski depot in basement that is not convenient)
-Pool and spa are very relaxing after a full day of ski.
-Nice live music in the restaurants but sometimes too loud
-Many choices available for breakfast with local food which allows to discover Georgian specialties
-Decoration of the restaurants, lobbies are nice
par un voyageur
Nice hotel, the staff needs hospitality training
Publié le 12 févr. 2024 sur HotelsA lovely hotel in a lovely ski resort. Great views on the mountains from the spa facilities. Unfortunately, there is a big problem with the staff at the reception and also in the spa facilities. Unhelpful, not interested, some even bluntly rude. Some would spend their time looking at their phones while you’re talking to them. The reception staff let us check in into a room which wasn’t ready and when we got back downstairs with all our luggage (no one offered to help with the luggage) we were told that we shouldn’t expect to check in as it’s too early. They could’ve just told us to wait until it’s ready rather sending us there.
At the spa facilities the reception lady got very annoyed with me when I told her that the sauna and the jacuzzi weren’t working. She was raising her voice while talking to me and kept repeating that it was working, which wasn’t true. The management of the hotel needs to seriously look into staff training. The encounters with the hotel staff significantly spoiled our stay.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
My recent stay at the Gudauri Loft Hotel, booked through Expedia, was a delightful experience, especially for a ski lover like me. Nestled right at the entry of the ski lift, the hotel's location is its biggest draw. It's a dream come true for anyone eager to hit the slopes without any hassle.
However, it's important to note that the dining options at the hotel could see some improvement. The food selection was quite minimal, which might be a downside for those who cherish a varied culinary experience. Additionally, the rooms, while cozy and well-maintained, are on the smaller side. This wasn't a major issue for me since most of my time was spent outdoors.
What truly sets the Gudauri Loft apart is its exceptional staff. Every team member went above and beyond to ensure a comfortable and welcoming stay. The view from the hotel is breathtaking - a picturesque landscape that looks like it's straight out of a postcard.
The cleanliness of the hotel deserves a special mention. The rooms and common areas were spotless, reflecting their high standards of hygiene. And after a long day of skiing, the spa facilities provided the perfect sanctuary to relax and rejuvenate. The quality of the spa services was top-notch, adding a touch of luxury to the overall experience.
In conclusion, if you're planning a ski trip and prioritize location, exceptional service, and excellent amenities like a spa, the Gudauri Loft Hotel is a wonderful choice.
par un voyageur
Publié le 20 mars 2023 sur Hotels
par un voyageur
Publié le 14 mars 2023 sur Hotels
The location is on the slope so it makes it very comfortable
par un voyageur
Publié le 6 mars 2023 sur Expedia
par un voyageur
Modernes Ski-Hotel direkt an der Piste
Publié le 4 mars 2023 sur HotelsModernes Hotel direkt an der Ski-Piste mit gutem Service, großzügigem Frühstücksbuffet und sehr sauberen, modernen Zimmern. Nach unserem ersten Aufenthalt in 2020 war es 2023 deutlich voller. Mit etwas Timing findet man aber trotzdem nach den Tag auf der Piste einen Platz im SPA.
Das Hotel liegt nicht direkt in New-Gudauri, was die Auswahl der Restaurants in der Umgebung einschränkt. Wenn man bereit ist ein Taxi zu nutzen ist das aber kein Problem.
par un voyageur
Publié le 19 févr. 2023 sur Hotels
par un voyageur
Publié le 3 juin 2022 sur Hotels
par un voyageur
Publié le 12 avr. 2022 sur Expedia
Location is fantastic. We had a corner room, so fabulous view of the mountains. Space of the room was good. Restaurant was very good. Only downsides were the toilet, we hated the black small toilet. It's something you only notice when its bad, and it was bad.
Also the radiator in the room was hard to control and had us sweating the one night.
