Note fondée sur 617 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 23 mai 2023 sur Expedia
Good location.
Rooms needs a little more love. Very clean.
The lock on my door was broken.
Commentaires de Gestion de l’hôtel
23 mai 2023 par agm, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Excellent position in quaint New England town
Publié le 18 juill. 2012 sur Hotelspar un voyageur
Publié le 11 sept. 2024 sur Expedia
The room and property were reasonably well maintained & clean. It’s a relatively minor nuisance, but several of the USB device charging sockets in the room were broken. For such a quaint New England town, the main street in front of the hotel was surprisingly noisy
Commentaires de Gestion de l’hôtel
24 oct. 2024 par desk, Gestion de l’hôtel
Thank you for your review. We have ordered new USB charging stations for the rooms.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Friendly. Convenient parkimg.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 1 sept. 2024
We were in a lower level/basement room. Extremely heavy odor of cupboard freshener was present, I’m almost burning in my lungs. The place was booked, so there were no other options but we left at 6:30 AM just to get out of there. It was about to sleep in, but not much else.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Thank you for your review.We did go back into your room with a fresh, clean vacuum and redo the carpets. I apologize for the problem, we use carpet fresh in every room that people check out of per Marriott cleaning guidelines.
par un voyageur
Loved it!
Publié le 28 août 2024 sur HotelsClean and spacious, well located
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Think you for your review! We look forward to seeing you again soon!
par un voyageur
Historic Beauty, Modern Services
Publié le 5 août 2024 sur HotelsRight in the heart of downtown Keene, the Fairfield (formerly the EF Lane Hotel) retains the historic beauty of the original hotel, with clean, pleasant and comfortable accommodations. Staff was without exception professional and friendly.
Commentaires de Gestion de l’hôtel
6 août 2024 par gm, Gestion de l’hôtel
Thank you for your review! We look forward to seeing you again soon !
par un voyageur
Publié le 5 août 2024 sur Expedia
Right in downtown Keene, well-maintained older brick building with spacious rooms and great service.
Commentaires de Gestion de l’hôtel
6 août 2024 par gm, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Great historic hotel. We stayed in a loft room which is a wonderful option for families as it allows two separate sleeping spaces in one room. And it has two bathrooms! The upper level air conditioner was a bit noisy when it kicked on, and the lack of shades at the top of the beautiful elegant windows made for a very early morning wake up. But other than that, the room was amazing!
Commentaires de Gestion de l’hôtel
6 août 2024 par gm, Gestion de l’hôtel
Thank you for your review! we are working on a solution to shares on top of the windows, and hope to have something in place soon.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par gm, Gestion de l’hôtel
Hard to reply to a review that has nothing on it
