Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
21st annual family reunion- expanded!
Publié le 2 sept. 2024 sur HomeAwayWe LOVE Kelley’s Island and have been coming yearly for over 20 years. As the family has grown us “kids” now have spouses etc and so there was a need for more room. This house is absolutely perfect. Great space, perfect location, adorable back deck for relaxing and a lovely kitchen for anything you need. We’ll be back!- highly recommend and great host communication.
par un voyageur
Nicely secluded and shady
Publié le 30 juin 2024 sur HomeAwayFamily friendly inside space.
par un voyageur
Our visit
Publié le 23 juill. 2023 sur HomeAwayWe stayed here last year, location was decent and the house is roomy and like the fact that there are many beds.
The kitchen sink drained very slowly on the right (garbage disposal side) it also backed up when we ran the dishwasher then went down. The dishwasher did not seem to wash the dishes very well. Also it seemed like something was leaking down below, a couple of things were wet but not real bad.
The TV remote was no where to be found, used the one from the upstairs which turned on two tv’s so we just unplugged the one up in the bedroom.
The air conditioning unit in the one bedroom was not hooked up to the exhaust out the window, would not stay so we duct taped it.
We left an air fryer for the house, my daughter brought it and decided not to take it home.
Both keys are where they were when we got ther, thanks hug gyy
par un voyageur
Great place for our fishing group.
Publié le 21 mai 2023 sur HomeAwayGood
par un voyageur
Fishing Trip
Publié le 2 mai 2023 sur HomeAwayFishing was good
par un voyageur de United States
Nice place
Publié le 23 oct. 2022 sur HomeAwayWe have stayed here once before it is a nice place but it isn’t as well maintained as it was the last time we stayed. There were bulbs out, dishes weren’t put away, there were starburst wrappers under one of the beds, and leg on one of the chairs was about to give out. When you stay you are supposed to take your trash to the dump, the outside trash was full already when we arrived so we didn’t have an outside trash can to use. We just put our trash in the back of the truck throughout the week, but if we hadn’t had a truck it would’ve been a problem. The place was still comfortable and we all had a great time. It was just inconvenient to have to pick up when we’re trying to get settled in. The members of my party using the main bathroom upstairs were having issues getting hot water as well, so they just showered in the other shower in our room. There were minor inconveniences overall which the year prior we had none of with this property so I gave it a 4 instead of a 5. The place was still beautiful and in a great location and it had everything we needed to spend a few days on the island.
Commentaires de Gestion de l’hôtel
5 mars 2023 par VrboOwner, Gestion de l’hôtel
Nicole - Thank you for your feedback. We value your input and apologize for the inconvenience. Trash left behind is completely unacceptable. Please note that we have hired a new professional cleaning service for the 2023 season and are extremely confident that this will address any and all issues around cleanliness. As for light bulbs and the broken chair we will continue to evaluate ways to address these issues in between guest stays to enhance our guest experience moving forward.
par un voyageur
Needs some upgrades
Publié le 23 sept. 2022 sur HomeAwayNeeds some loving care. Housekeeping not done well. Fans in both bathrooms did not work and beds were not put together. Overall bedding and towels were messy. Mattresses were not comfortable.
Commentaires de Gestion de l’hôtel
5 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your valuable feedback. For 2023 we have hired a new professional cleaning service and are confident it will address these issues moving forward. The comfort of our guests is of the utmost of importance and we will evaluate the mattresses and replace where necessary. Fans have both been replaced in both bathrooms.
par un voyageur
Family Vaca
Publié le 5 sept. 2022 sur HomeAwaySpacious with everything you need for a wonderful Family Vacation.
Commentaires de Gestion de l’hôtel
5 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you and we are extremely grateful that you enjoyed your stay. Look forward to seeing you again soon!!
par un voyageur
I have been coming to Kelleys all my life, we have family there.
Publié le 3 juill. 2022 sur HomeAwayThis was the first year staying at this house. Was very roomy and beds for everyone was very nice. Location was good also. However, the kitchen/dining area did not have good lighting. The upstairs bathroom the water did not get hot. The master bathroom was fine for the water, didn’t understand that. The towel bars in the bathrooms fell off, could not hang a towel on them. My husband did a little fixing on the one in the master bathroom. He also fix the latch on the bedroom door, minor fixes. He’s a carpenter. We enjoyed our stay very much. As you know you have an ant problem. Again, minor.
Commentaires de Gestion de l’hôtel
5 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your valuable feedback. We hired a plumber to service the hot water tank and it works much better now. Bath accessories have been fixed / replaced. We do have a professional service spray the premise for bugs 4 times per year. We will work with them to address the ant concerns. Again thank you for feedback, we rely on constructive comments to make improvements every year to provide a better experience to all.
par un voyageur de WI
Very nice home, big and spacious. It did need a few items fixed before we got there.
Publié le 2 juin 2022 sur HomeAwayGood
Commentaires de Gestion de l’hôtel
5 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We hope to see you again soon!
