Note fondée sur 864 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024
Not directly at the airport, a bit noisy in the morning, road is pretty close
Very comfortable bed
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Neha, Gestion de l’hôtel
Dear Karyne,Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your positive rating and are glad to hear that you had an enjoyable experience overall.Your feedback is invaluable to us, and we are always striving to enhance our services. If there are any specific areas where you feel we could improve to earn that extra star next time, please do not hesitate to let us know. Your satisfaction is our priority, and we want to ensure that each guest has a memorable and comfortable stay with us.We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,
par un voyageur
Publié le 20 janv. 2023 sur Expedia
Super propre
Commentaires de Gestion de l’hôtel
20 janv. 2023 par Ashley- Front Office Supervisor , Gestion de l’hôtel
Dear Roger, Thank you so much for your fantastic review. We are thrilled to see that you enjoyed your time with us. We hope that we are able to welcome you back to Kelowna again soon.
par un voyageur
Publié le 21 déc. 2022 sur Expedia
par un voyageur
Publié le 29 nov. 2022 sur Expedia
La gentillesse du staffs
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Stacy, Front Office Manager, Gestion de l’hôtel
Dear Helene,Thank you for being our guest and for the kind remarks about our hospitality. It's a pleasure to read about the excellent and attentive service provided by our associates. It is truly our staff that makes our hotel stand out. We appreciate your feedback and look forward to hosting you again at the Four Points by Sheraton Kelowna Airport.
par un voyageur
Publié le 17 avr. 2022 sur Expedia
Absolument rien exception que ce soit proche de l’areoport
Commentaires de Gestion de l’hôtel
17 avr. 2022 par Stacy, Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope that the time will come in the future when we will be able to re-earn your trust and that you will be able to enjoy the experience that so many of our guests have come to love.
par un voyageur
Publié le 18 janv. 2022 sur Expedia
,
Commentaires de Gestion de l’hôtel
19 janv. 2022 par Ashley, Gestion de l’hôtel
Thank you for taking the time to review your recent stay at the Four Points by Sheraton Kelowna Airport. We are delighted to see that you enjoyed your stay. We hope that we are able to welcome you back to Kelowna in the future.
par un voyageur de Bathurst
Publié le 10 déc. 2021 sur Expedia
Proximité de l'aéroport , la navette avec celui ci, un restaurant avec de bonnes bières de la région.
Commentaires de Gestion de l’hôtel
10 déc. 2021 par Front Desk, Gestion de l’hôtel
Richard, thank-you for staying with us. We are happy to hear that you enjoyed your stay! We look forward to hosting you again soon.
par un voyageur
Séjour à Kelowna
Publié le 22 sept. 2021 sur HotelsTrès beau séjour, merci!
Commentaires de Gestion de l’hôtel
22 sept. 2021 par Ryan, Gestion de l’hôtel
Dear Daniel,
Thank you for staying with us and for taking the time to give us such a generous review! We hope you decide to visit us again in the near future. Thank you again.
par un voyageur
Publié le 5 août 2021 sur Expedia
Proximité de l'aéroport
Commentaires de Gestion de l’hôtel
6 août 2021 par Ryan, Gestion de l’hôtel
Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.
par un voyageur
Publié le 25 août 2024 sur Expedia
Overall great. Children disappointed that the water slide was closed.
Commentaires de Gestion de l’hôtel
25 août 2024 par Neha, Gestion de l’hôtel
Thank you for the 5/5 review! We're thrilled you had a great experience. I apologize for the disappointment regarding the water slide. It's currently closed permanently due to safety concerns, but we're committed to maintaining a safe and enjoyable environment for all our guests. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
