Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2024 sur Expedia
The hotel itself was average nothing spectacular. The room was big but the bathroom countertop was almost nonexistent. There are shelves on top of the toilet but not very practical. I had I bathtub with curtains. The room was also noisy because of the highway just outside. Apparently I needed to book the superior room to have an interior room. The breakfast was ok with the basics.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Maria-Glida,Thank you for taking the time to share your feedback and for rating us 4 out of 5. We appreciate your insights regarding the size of the room and the bathroom layout. Your comments about the countertop and shelf placement are noted, and we will review these with our team to explore potential improvements.We apologize for the noise from the highway and any inconvenience it caused during your stay. We understand that a peaceful environment is important, and we’re always looking for ways to enhance comfort.We’re glad you found the breakfast satisfactory and appreciate your feedback on our offerings.Thank you again for your input, and we hope to welcome you back for an even better experience in the future!Best regards,Om Sharma
par un voyageur
Ungenügend
Publié le 19 oct. 2024 sur HotelsSofas im Zimmer sehr dreckig. Haare im Bett und Dusche. Frühstück sehr bescheiden, nichts frisches. Würde es nicht wieder buchen
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Hi there,Thank you for sharing your experience with us. We are genuinely sorry to hear that your stay fell short of expectations, particularly regarding the cleanliness of your room and the quality of our breakfast offerings. This is not the standard we strive for, and we will address these issues with our team immediately.We appreciate your feedback about the sofa, hair in the bed and shower, and the breakfast options. Your comments are invaluable as we work to improve our services.We hope you might consider giving us another chance in the future. Your satisfaction is important to us, and we would love the opportunity to provide you with a better experience.Best regards,Om Sharma
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Clean and Friendly hotel.
Being on the highway, there was quite a bit of road noise
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Hello Crystal,Thank you for your kind words and for rating us 4 out of 5! We’re thrilled to hear that you found our hotel clean and our staff friendly.We appreciate your feedback regarding the road noise. While our location provides easy access to the highway, we understand that it can sometimes be a concern for our guests. We are continually exploring ways to enhance comfort, including soundproofing options.We hope to welcome you back on your next visit and provide you with an even better experience!Kindest regards,Om Sharma
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Hello Mr. David,Thank you so much for your fantastic 10 out of 10 review! We are delighted to hear that you had such a positive experience during your stay. Your kind words about our hotel mean a lot to our team.We look forward to welcoming you back in the future and providing you with another outstanding stay!Kindest regards,Om Sharma
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Mr. Sharon,Thank you for taking the time to share your feedback. We appreciate your rating of 3 out of 5 and are sorry to hear that your experience didn’t fully meet your expectations.Your insights are valuable to us, and we would love to learn more about the specific areas where we can improve. Please feel free to reach out directly so we can address your concerns.We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,Om Sharma
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Nice place, very clean. Comfy beds. Good coffee in the room. Pool and hottub were closed, breakfast was mediocre at best. Not a lot of variety. Minimal hot food. Pancake machine didn’t work properly. We asked for an extra pillow and blanket 3 times and it never came.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Andrea,Thank you for your thoughtful review and for rating us 4 out of 5! We’re glad to hear you enjoyed the cleanliness of our hotel, comfy beds, and the coffee in your room.We sincerely apologize for the issues you encountered with the pool and hot tub, as well as the breakfast variety and the pancake machine. Your feedback is essential for us to improve, and we will address these concerns with our team.Additionally, I’m sorry to hear that your requests for an extra pillow and blanket went unfulfilled. This is not the level of service we aim to provide, and we will ensure better communication within our staff.Thank you again for your feedback, and we hope to welcome you back for an improved experience in the future.Best regards,Om Sharma
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Janice, Thank you for your 4 out of 5 rating! We’re glad to hear you had a pleasant stay and appreciate your feedback.If there are any specific areas where you feel we could improve, please let us know. We’re always looking for ways to enhance our guests’ experiences.We hope to have the pleasure of welcoming you back soon!Kindest regards,Om Sharma
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Martin,Thank you for your 4 out of 5 rating! We’re glad to hear you had a pleasant stay and appreciate your feedback.If there are any specific areas where you feel we could improve, please let us know. We’re always looking for ways to enhance our guests’ experiences.We hope to have the pleasure of welcoming you back soon!Kindest regards,Om Sharma
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Great nicely equipped room, fridge, hot plate, couch, and bed. Great location close to shopping, restaurants. Only thing we noticed was an odd smell in the evevator, could be the cleaner used, other than that all was good.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Om Sharma, Gestion de l’hôtel
Dear Doug,Thank you for your fantastic 5 out of 5 review! We’re thrilled to hear that you enjoyed your nicely equipped room and found our location convenient for shopping and dining.We appreciate your feedback regarding the smell in the elevator. We’ll look into this to ensure a pleasant experience for all our guests.Thank you again for your kind words, and we look forward to welcoming you back soon!Best regards,Om Sharma
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Om Sharma, Gestion de l’hôtel
Hi there,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. A rating of 4 out of 10 is concerning to us, and we would appreciate the opportunity to understand your experience better.If you could provide more details about the specific issues you encountered, we would be grateful. Your insights are invaluable as we work to improve our services.We hope to address your concerns and potentially welcome you back for a better experience in the future.Best regards,Om Sharma
