Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2020 sur Hotels
par un voyageur
Worst vacation and customer experience I had ever
Publié le 12 sept. 2022 sur HotelsFirst of all, the location of facility is one of the best around, just near the beach and accessible easily which comforts you . Restaurant and the service is fair average. Cats are resting on tables and plates where you have your meal on. Towels in the room were used and dirty. We requested new ones and they were unclean again. The bathroom sink was plugged as well. The worst part of my travel which we had to check out early is the room and the amenities were totally different than we saw at sample room photos. We encountered a room with restaurant view and without any green garden where children and cats were trying to penetrate in our room. We explicitly declared that our visit was going to be a 2 years old toddler but we had a room which is totally inappropriate and dangerous for our kid. Additionally we could not find anybody in charge(hotel manager) and unfortunately they rejected our room change request and refund. Thanks hotels.com for their kind interest and best customer experience approach at this whole unpleasant process. We got our refund with very unpleasant memories on facility side
par un voyageur
Publié le 17 août 2022 sur Hotels
par un voyageur
Publié le 6 nov. 2021 sur Hotels
par un voyageur
Publié le 23 nov. 2020 sur Hotels
Cozy bungalow with great location amazing staff especially Mustafa
They just need to take more care of the amenities in the room and renew som of them
par un voyageur
Publié le 19 nov. 2020 sur Hotels
Gayet güzel ve temiz bir otel. Kesinlikle tavsiye ederim.
par un voyageur
Publié le 21 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2020 par Cihan, Gestion de l’hôtel
Thank you for your nice rates.It's very important for us.
par un voyageur
Publié le 14 août 2020 sur Expedia
Cihan, Mustafa and the entire Etenna crew will make you feel entirely at home at this lovely escape. An amazing rustic/luxury beach retreat. Access to the water is unparalleled. Everything felt quiet and cozy. Surprisingly strong WiFi and AC. Would come back here in an instant.
Commentaires de Gestion de l’hôtel
27 août 2020 par SILA, Gestion de l’hôtel
Thank you for this excellent comment.
As the Etenna family, we are honored to host you.
All the best.
par un voyageur
Bungalow surrounded by nature
Publié le 30 juill. 2020 sur HotelsThis is an eclectic destination where you are surrounded by nature. Beach access is great with many lounge chairs and parasols. Food at the restaurant overlooking the beach was varied and of great taste.
Commentaires de Gestion de l’hôtel
27 août 2020 par SILA, Gestion de l’hôtel
As Etenna Hotel, we are very happy that you chose us. We were honored to take you away from here with satisfaction.
Best regards..
par un voyageur
Publié le 27 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2020 par SILA, Gestion de l’hôtel
We were honored to take you away from here with satisfaction.
Best regards..
