Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Boutingy-sur-Essonne
Publié le 16 mai 2022 sur Expedia
Nous avons adoré notre séjour au Karmir Resort!
Les équipes restauration sont au top et la qualité des services et du ménage sont de haut niveau
Nous avons séjourné pendant 12 jours avec un bébé et n'avons manqué de rien
Félicitations aux équipes, en particulier à Mahmut, Yasin, Sekir et Hikmet
Pour les réserves sur Expedia, le conseiller d'agence de voyages sur place est Umut et il nous a aussi très bien conseillé et accompagné en fonction de nos besoins
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 27 juin 2024 sur Expedia
Me and my wife stayed for 10 nights at the resort and we had a beautiful time there.The hotel deserved his 5 stars. The room was spacious well decorated and with a cool view of the pool and the sea. There was cleaning and change of towles and sheets daily.
*The pool was big and we did not even need to go to the sea.It was very conveninet to be near the bar woth unlimited drinks and chilling in the cool pool.
Dinig options were also fulll of varieties. The service was impeccable and very friendly.
* I speacially suggest the Ala Carte Restaurant for a nice change as the food there was amazing.
Totally recommend this hotel👍👍👍
par un voyageur de Uxbridge
Publié le 3 juin 2024 sur Expedia
This place is Vast and is very well maintained , looks nice and easy to get around , with plenty of stuff do for everyone , 3 minutes to a private beach with shower , food and drink free of charge , water is crystal clear and fairly warm for June , we stayed for 11 days , and throughly enjoyed it , lots of swimming pool and lots of tastey food , and best of the price is very good , staff are friendly and helpful .
par un voyageur
Publié le 13 avr. 2024 sur Wotif
The staff at this hotel were on point! Hikmet (our waiter), Sefa (the cocktail whiz), and Sergey (massage extraordinaire) made our stay fantastic and all other fellows at the restaurant and on the reception.
Big thumbs up to these all-stars!
Negative Experience:
Bummer alert - the Food and Beverage Manager - Ugur Kurt wasn't exactly on the same page. When we wanted something special for a big day, he shut us down flat, claiming a "big boss" was more important. Not cool, dude. Also, witnessing him berate a cleaning lady in the lobby was shocking. Screaming at her and finger-pointing in front of guests.
It was arrogant, disrespectful, and frankly embarrassing for the hotel.
The staff here are awesome, but the manager needs a lesson in guest service. It left us wondering if they actually care about making guests happy.
par un voyageur
Publié le 11 avr. 2024 sur Wotif
Fantastic staff (except one manager - Ugur Kurt)
Delicious food
Prime location with private beach access
Unprofessional Food & Beverage Manager, Ugur Kurt (rude to staff and guests)
Rooms clean but due for renovation
Food variety good, but could be more extensive for a 5-star hotel
This hotel has the potential to be exceptional. The staff were friendly and helpful, with the exception of Food & Beverage Manager, Ugur Kurt. Unfortunately, Mr. Kurt's rude behavior towards staff and guests significantly impacted my experience. This was especially disappointing during my stay, which included my parents' 50th wedding anniversary on April 7th. I approached Ugur Kurt for advice on making their celebratory dinner extra special in the restaurant, but he brushed me aside, claiming to be busy with a "big boss" that evening (April 6th).
The food was delicious, but the variety could be improved to match other 5-star hotels. The rooms were clean but could benefit from renovations. The location, however, was perfect, with private beach access and a beach bar.
To reach its full potential, the hotel should address Ugur Kurt's behavior and consider renovations and menu expansion.
par un voyageur
Publié le 8 août 2023 sur Expedia
par un voyageur
Publié le 17 juill. 2023 sur Expedia
We were one adult and two kids, they gave us a twin bed and a convertible bed. The charge for the convertible bed was literally 500 Euro for 6 nights. This is outrageous.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Karmir Resort is overall a very good property but it is supposedly rated as a 5 star propert and there are some things that I believe let it down and stop it from being a real 5 start hotel.
First the positives:
1. The food is *excellent* for the most part. There's even a good selection for Vegans and the fruit and vegetables are always fresh and good quality.
2. The Staff are very polite and helpful. They will try to help you whenever they can and to your requests.
Now the negatives:
1. The air conditioning in all the rooms is controlled centrally by the hotel and it is set to 25C. I don't heat my house up to 25C in the winter, so there's no way 25C is an acceptable temperature for air conditioning in the summer heat of Antalya. This is terrible policy for a 5 star hotel. I should be able to cool my room as much as I want and definitely lower than 25C without having to ask reception to do it specially for my room.
2. They charge extra for everything! Free wifi in the rooms is NOT included (it's the 21st century, all decent hotels should have free wifi in the rooms, especially 5 star ones). They charge by the hour for use of the billiard tables, not exactly all-inclusive. They charge for turning on the tennis court lights - again this is ridiculous. If you lose your room key or need to change rooms they charge 10 Euros - again a rip off.
The 2 negatives really put me off from possibly booking this resort again but otherwise it was a good property.
par un voyageur
Publié le 10 juill. 2023 sur Hotels
