Note fondée sur 121 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2023 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Dear ''AKD''Thank you for taking your time to rate your experience at our hotel. We are delighted to know we exceeded your expectations and you had a wonderful stay with us. We look forward to welcoming you back at Rixos Premium Tekirova.Warm regards,Rixos Premium Tekirova Administration
par un voyageur
Publié le 22 avr. 2023 sur Hotels
Je suis extrêmement déçu par Hotels.Com, car j'ai réservé une villa avec piscine privée, clairement indiqué dans ma réservation, malheureusement j'ai reçu une villa communautaire avec piscine partagée, avec entre 10 et 20 villas communautaires. En tant que client fidèle de Hotels.com, je trouve cela inacceptable et il est très difficile de vous contacter directement. Rixo's a déclaré que cela était dû à une description incorrecte de la villa proposée sur votre site.
Une explication serait appréciée immédiatement!
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Rixos Premium Tekirova, Gestion de l’hôtel
Dear ''John''Thank you for taking your time to rate your experience at our hotel. We are delighted to know we exceeded your expectations and you had a wonderful stay with us. We look forward to welcoming you back at Rixos Premium Tekirova.Warm regards,Rixos Premium Tekirova Administration
Recommandé
pour Famillespar un voyageur de Paris
séjour de rêve, dans un cadre magnifique
Publié le 30 juin 2016 sur Expedia
Pour : Tout
Contre : RAS
Un de nos meilleurs vacances familiales avec 2 enfants de 12 et 14 ans.
Aquapark, accrobranche, tennis, piscine, pingpong, plage, etc...
Les enfants ont été très heureux.
Commentaires de Gestion de l’hôtel
4 nov. 2016 par RixosPremiumTekirova, Gestion de l’hôtel
Dear Celine,
Thank you for your feedback and we are willing to welcome you back soon.
Kind regards,
par un voyageur
Publié le 9 août 2024 sur Expedia
It was very crowded and the food was really bad
Commentaires de Gestion de l’hôtel
11 août 2024 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Dear”Ismail”,Thanks for your feedback and we are sorry that you are was unhappy with experience at our hotel. We are sorry that your visit was not what you expected. We take into consideration all the factors and will try give the best service in the future. In the hotel we have guest relation team, you could inform them about problems you encountered while your vacation at the hotel in that case our staff could solve your problems immediately.With Best RegardsRixos Premium Tekirova Admitistration
par un voyageur
Publié le 4 août 2024 sur Expedia
Great hotel with good restaurants & food, varied activities and entertainment.
Commentaires de Gestion de l’hôtel
6 août 2024 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Dear "Amer",Thank you so much for taking your valuable time and sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at Rixos Premium Tekirova met your expectations and that you had such a pleasant and comfortable stay with us.We have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours that motivates us to achieve higher levels of services and standards. We are so proud that you are our regular guestsWe look forward to welcoming you in Rixos Premium Tekirova once again.Warm regards,Rixos Premium Tekirova Administration
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Rixos Premium Tekirova, Gestion de l’hôtel
Dear “Amer” ,We sincerely thank you for your high assessment of Rixos Premium Tekirova. Hope it was not last meet with you.Warm regards,Rixos Premium Tekirova Administration
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Dear "Dorin Ovidiu", Thank you for sharing your recent experience at Rixos Premium Tekirova and for taking your valuable time to provide us with your appreciative feedback. We do apologize for some issues you experienced during your stay. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with the appropriate members of our team so that we may improve moving forward. Looking forward to welcoming you to Rixos Premium Tekirova once again!Best regards, Rixos Premium Tekirova Administration
par un voyageur
Publié le 29 mai 2024 sur Expedia
Dass essen war nicht so berauschend. Kinder rutschen sehr kalt
Commentaires de Gestion de l’hôtel
30 mai 2024 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Sehr geehrte Nazli,Ich danke Ihnen von Herzen für Ihre hohe Bewertung von Rixos Premium Tekirova. Hoffe, es war nicht das letzte Treffen mit dir.Mit besten Empfehlungen
par un voyageur
Publié le 8 avr. 2024 sur Expedia
Excellent selection of food and drinks in all restaurants. Staff are very polite and friendly and helpful, nothing was too much bother. A daily WhatsApp message gave information about the day’s events. Al La carte restaurants need booked by 3pm that day, we arrived at 2pm and weren’t advised of this and so couldn’t use this service that day and as we only stayed 4 nights it was disappointing, this should have been advised at check in. The WhatsApp method of communicating had its shortfalls in this respect and I had to ask more than once to be added to the WhatsApp contact list. This was a very small thing in what was an excellent holiday in a premium hotel in beautiful surroundings.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Dear "Gill",Thank you so much for taking your valuable time and sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at Rixos Premium Tekirova met your expectations and that you had such a pleasant and comfortable stay with us.We have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours that motivates us to achieve higher levels of services and standards. We are so proud that you are our regular guestsWe look forward to welcoming you in Rixos Premium Tekirova once again.Warm regards,Rixos Premium Tekirova Administration
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Rixos Premium Tekirova Hotel Management, Gestion de l’hôtel
Değerli Misafirimiz ,Tercihinizi Rixos Otellerinden yana kullanıp misafirimiz olduğunuz, zaman ayırıp deneyimlerinizi paylaştığınız için çok teşekkür ederiz. Sizi tekrar konuğumuz olarak görmekten sevinç duyacağımızı belirtmek isteriz.Saygılarımızla,Rixos Premium Tekirova yönetimi
