Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Billings
Publié le 12 août 2024 sur Expedia
Clean and quiet but very old. Toilet sweats so water on the floor constantly. Stayed three dsys, no fresh towels had to empty the garbsge.
Commentaires de Gestion de l’hôtel
13 août 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Hi Cheryl! Thank you for the review. First, I'm really disappointed that you gave us a 2 our of 5, when I was so kind as to waive one of your two DOG FEES when you called last minute (hours before checking in) to let us know that you had two dogs. Not only did I waive one of your fees, I even gave you 50% off the one fee I did charge. When you have dogs in your room, we only do housekeeping service ON REQUEST ONLY as a courtesy not to knock and disturb your dogs. We bent over backwards to show you Kenai hospitality and to make you and your dogs as comfortable as possible since you said you are relocating to this area. In Kenai, we treat people with respect and kindness. A two out of five star review can be detrimental to a small business and that is just simply not how we do things around here. We are open 9am-9pm in the lobby daily. You could come or call and ask for service anytime. We would be happy to do it when you are out and about. I am so disturbed by how nice I was to you and totally overly accommodating to your dogs, just to receive this nasty review. Just sad! Thankfully the majority of our reviews are glowing a true representation of the lovely little hotel that we have to offer. Welcome to Kenai! We wish you the best.
par un voyageur de Lehi
Publié le 4 août 2024 sur Expedia
Rustic atmosphere and a nice place to stay in the area of Kenai. Clean which is appreciated in a small establishment. I’d stay here again. No cable tv.
Commentaires de Gestion de l’hôtel
4 août 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the wonderful review! We do have DISH Network in 1/2 the rooms and smart tv's in the other half of the rooms which operates on our awesome wifi network, so there is definitely TV in the rooms. Cable tv was phased out by GCI two years ago so unfortunately outside of DISH and Smart TV's, there are no other local options for "cable tv." I just wanted to mention that. Thank you for your extreme kindness in submitting this review. We are so humbled and grateful to you! We hope to welcome you back again someday.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The staff was fantastic and very accomodating.
Commentaires de Gestion de l’hôtel
4 août 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the most amazing and wonderful review! We appreciate it so much!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
We really enjoyed our time in Kenai. The lodge was close to everything and the staff was very friendly and helpful. If we are ever in the area again, we will stay here again.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the wonderful review, wow! We are truly so humbled and thankful for your kind words. We appreciate your business very much and hope to welcome you back again in the future!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the amazing review! We appreciate your business and your kindness so much!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the incredible five star review! We are so grateful for your business and appreciate you staying with us. We hope to welcome you back again someday soon!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
It was just okay. Not good and not bad.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Close to our church
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the wonderful review! We appreciate your business and hope to welcome you back again someday!
par un voyageur
Publié le 3 juill. 2024 sur Expedia
I liked everything about the property!
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the wonderful review! We appreciate your business and hope to welcome you back again someday!
par un voyageur
Publié le 24 juin 2024 sur Expedia
Nice clean place to stay
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Courtney and the Kenai Airport Hotel Team, Gestion de l’hôtel
Thank you for the wonderful review! We appreciate your business and hope to welcome you back again someday!
