Ratings based on 261 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by The Boathouse Hotel Team, Hotel Management
Thank you for choosing the Boathouse Waterfront Hotel, Jamie! We hope to welcome you back again soon.
4 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Derek, Hotel Management
I am excited you enjoyed your recent stay here with us! Speaking for the entire team, we can't wait to welcome you back for a 5 out of 5 stay!
4 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Derek Hunt, Hotel Management
I am pleased to know you enjoyed your time here with us! Speaking for the entire team, we hope to welcome you back soon for a 5 out of 5 stay!
5 out of 5
by A traveller from Jersey City

Posted Dec. 28, 2023 on Expedia
One of the best hotels in the area.
Comment from Hotel Management
Dec. 30, 2023 by Derek Hunt, Hotel Management
I am thrilled you enjoyed your time here with us! We hope to see you again in the new year!
2 out of 5
by A traveller

Posted Dec. 13, 2023 on Expedia
Comment from Hotel Management
Dec. 22, 2023 by Derek Hunt, Hotel Management
I am certainly disappointed to learn you did not enjoy your recent stay here with us. I truly hope you will stay with us again, as I am confident we can and will deliver a 5 out of 5! Happy holidays!
5 out of 5
by A traveller from Simpsonville

Posted Dec. 2, 2023 on Expedia
Valet greeted us and moved a car for us to park for our two night stay. Romeo made sure to let us know when he would be there to check us in. Elevator was a plus with luggage and the restaurant was able to accommodate large parties for guests, even though they were super busy for the Thanksgiving, Black Friday weekend. Even a personal greeting, welcome home, after shopping at the many wonderful shops. Continental breakfast was a plus.
Comment from Hotel Management
Dec. 22, 2023 by Derek Hunt, Hotel Management
Thank you so much for the kind feedback and I am truly pleased you enjoyed your recent stay here with us. Happy holidays and please come back and stay with us again soon!
1 out of 5
by A traveller

NO ELEVATOR - OLD

Posted Oct. 28, 2023 on Hotels
The website said they had an elevator. I had 2 rooms and we got put in the VERY old building. My sisters could not carry their suitcases up the two flights of very steep stairs. The hotel did not smell clean. Booking process was very misleading. WE DID NOT STAY THE NIGHT in your hotel. I drove in to Portland and stayed somewhere else.
Comment from Hotel Management
Nov. 1, 2023 by Derek Hunt, Hotel Management
Thank you so much for providing essential feedback. I sincerely apologize if you felt the booking process was misleading. We make every effort to clearly/accurately describe our Wharf Annex rooms on our website. Additionally, we take the cleanliness of all of our properties extremely seriously. Again, I sincerely apologize you did not find the accommodations to your liking.
5 out of 5
by A traveller from BEVERLY HILLS

Posted Oct. 15, 2023 on Expedia
Love the Maine coast.
Comment from Hotel Management
Nov. 1, 2023 by Derek Hunt, Hotel Management
The Maine coast is a pretty special place! I am so pleased to know you enjoyed your time here with us!
5 out of 5
by A traveller from BEVERLY HILLS

Posted Oct. 15, 2023 on Expedia
Great place to visit. Love the Maine coast.
Comment from Hotel Management
Nov. 1, 2023 by Derek Hunt, Hotel Management
I am thrilled you enjoyed your time here in Maine! I hope your travels bring you back to our part of the world again soon!
1 out of 5
by A traveller

Posted Oct. 12, 2023 on Expedia
This place is very old, uncomfortable beds. Bad lighting in the room. No elevator so you hear the thump and bumps of every suitcase going up or down the steep narrow stairs. Very limited parking and hard to maneuver that lot.
Comment from Hotel Management
Oct. 14, 2023 by Derek Hunt, Hotel Management
Thank you so much for taking the time to provide valuable feedback regarding your recent stay here with us at our Boathouse Wharf Annex. I am certainly disappointed to learn you didn't enjoy your accommodations. I will personally review your feedback with my entire team in an effort to continuously improve our guest experience.