Note fondée sur 229 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2024
I chose this motel (15 miles - one way - from the Interstate) because it advertised breakfast included. There was NO breakfast. NONE. I checked out at 6:20a
Commentaires de Gestion de l’hôtel
24 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Matt,Thank you for sharing your experience. We understand the importance of accurate information and have noted your concern about the breakfast availability. We will review our listings and ensure all details are clearly communicated. Your feedback is valuable, and we’ll work on your inputs to improve the overall guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
The air was not turned on before arrival. Room was extremely hot. No air in hallways. Linens were old and stained. Saw a roach on the door as I was leaving. Bed was hard and uncomfortable. Overpriced. Furniture was stained as well.
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Connie,We sincerely apologize for the issues you experienced during your stay. Our goal is to provide a comfortable environment for all guests, and we're sorry that we fell short in this instance. We do regular maintenance, including ensuring the rooms are properly cooled before arrival, and pest control measures are also in place. Your feedback about the linens, furniture, and overall cleanliness will be shared with our team to address these concerns. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Roni,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The manager was very nice. The room was clean .
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Gary,Thank you for the 5/5 rating! We're so glad to hear you had a great experience and found the room clean. We’ll be sure to pass along your kind words to the manager. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Bed was comfortable
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Leslie,Thank you for the 4/5 rating! We're glad to hear you found the bed comfortable. We appreciate your feedback and hope to welcome you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Merret,Thank you for the perfect 10/10 rating! We’re so glad you had a great experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 27 juin 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mickey,Thank you for the 4/5 rating! We're glad to hear you enjoyed your stay and found the place nice. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 26 juin 2024 sur Expedia
Not a good experience
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Martha,I’m sorry to hear that your stay at our hotel did not meet your expectations. It would have been helpful if you could have shared specific issues you encountered, as this would allow us to address them effectively. Your feedback is valuable, and we encourage you to reach out to us anytime with your concerns. We appreciate guest feedback as it helps us improve. We hope to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brandon,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brandon,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
