Note fondée sur 768 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your perfect score! We’re thrilled to hear that you had such a wonderful experience with us. Your kind words motivate our team to keep providing exceptional service. We can’t wait to welcome you back for another great stay!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your perfect score! We’re thrilled to hear that you had such a wonderful experience with us. Your kind words motivate our team to keep providing exceptional service. We can’t wait to welcome you back for another great stay!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for your fantastic review! We’re so glad to see that you enjoyed your stay and that we met your expectations. Your feedback means the world to us and inspires our team to continue delivering excellent service. We look forward to seeing you again soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We genuinely appreciate your feedback and understand your concerns. We want to ensure your stay is as comfortable as possible, so please don’t hesitate to reach out directly if there’s anything specific we can assist you with.We value your input and are here to help!
par un voyageur
Publié le 27 août 2024 sur Expedia
No frills, clean and with lots of shops and dining nearby.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for your positive review! We’re glad to hear you enjoyed your stay and found our location convenient for shopping and dining. Cleanliness and simplicity are important to us, and we appreciate your recognition of that. We hope to welcome you back soon!
par un voyageur
Basic. Clean.
Publié le 26 août 2024 sur HotelsClean and functioned okay for an overnight stay. Was not expecting such a high charge for potential incidentals. Wish I’d known that ahead of time. Tight shower and small beds. I’d suggest they upgrade the Deluxe rooms to a queen bed. Hotel bar closes at 9.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you found your room clean and functional for your overnight stay.We apologize for any confusion regarding the incidental charges and appreciate your suggestions about the room size and bar hours. Your input is valuable as we continually strive to improve our guest experience.We hope to have the opportunity to welcome you back in the future!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback and for taking the time to rate your experience. We appreciate your honesty and would love to know more about how we can improve to better meet your expectations. Your input is valuable to us, and we hope to have the opportunity to welcome you back for a better stay in the future.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Nancy Taltoan-General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.We strive to provide excellent service and would love the opportunity to address any concerns you might have. Unfortunately, since your review didn't include specific details about the issues you encountered, it's challenging for us to understand and resolve them effectively. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution.Your satisfaction is very important to us, and we hope to have the opportunity to make things right.Best regards,
par un voyageur
Publié le 20 août 2024 sur Expedia
This was a disappointment for a Hilton. The facility needs work. The room lighting needs upgrading and the bathroom plumbing needs improvement.
The stay is not worth the cost.
Commentaires de Gestion de l’hôtel
20 août 2024 par Nancy Taltoan-Area General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that your recent stay didn’t meet your expectations, especially given our recent renovations.We’ve worked hard to create a refreshed and welcoming environment, and we’re disappointed to learn that we fell short in your experience. Your feedback is invaluable in helping us improve and ensure that future guests have a positive experience.Thank you again for your input.
par un voyageur
Publié le 11 août 2024 sur Expedia
This newly renovated Hilton Garden Inn was a pleasant surprise. We booked a room there after buying tickets for a fireworks display at Longwood Gardens.
The room was clean and with brand new furnishings. It's proximity to Longwood Gardens, Floga Bistro, other restaurants, shopping, etc., make it an easy decision to stay here.
Commentaires de Gestion de l’hôtel
12 août 2024 par Cody, Gestion de l’hôtel
Hello Mr. Richard, We thank you so much for staying with us. I am delighted to hear that you had an amazing experience at our newly renovated hotel. We thank you for your feedback and hope we will be your number 1 choice when your travels bring you back to the Kennett Square Area!
