Note fondée sur 494 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024
par un voyageur
Publié le 18 oct. 2024
The purpose of our travel was to look for a house for friends relocating to the area. This hotel was the perfect base for our search. Very convient location, quiet, safe, very friendly and easy check-in. The beds were super comfortable and I can't say enough great things about the included breakfast! It had both hot and cold fresh options -- what a great way to start out our day. The staff was super friendly and helpful. We stayed two nights.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The hotel was exactly as expected. There was some need for maintenance as, for example, the furniture the TV was set on had a lower band of wood that was unaffixed and created a tripping hazard.
However, I had originally booked through Expedia and only needed to stay Saturday rather than as booked on Friday and Saturday. I called the hotel on the Monday before, and advised I would not be using Friday but I wanted to stay Saturday. I was worried my reservation would be cancelled as a no show. I was assured this would not happen, and emailed with a new confirmation # that was supposed to reflect this arrangement. When I arrived on Saturday, my reservation had been cancelled. I had to wait about 20 minutes for this to be rectified with about 4 guests waiting behind me to check in.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nav R. , Gestion de l’hôtel
Dear Kimberly,Thank you for your feedback. On behalf of our team, I would like to extend my sincere apology. There was clearly a miscommunication on our behalf that should have been avoided. We hope to see you again soon with a better experience.Sincerely,Nav R. GM
par un voyageur
Publié le 17 sept. 2024 sur Hotels
A quick stay, great room that slept 5 comfortably. It took awhile to cool the room since the ac was left off. Breakfast was good too.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was conveniently placed for what we needed.
However, we found a bobby pin and a ink pen lying on the floor and made us doubt the cleanliness of the rest of the room.
The breakfast was fine, but nothing really special.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Everything
par un voyageur
Problematic guests
Publié le 6 sept. 2024 sur HotelsOther rooms were very loud until late into the night (3am).
par un voyageur
Publié le 4 sept. 2024 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
