Note fondée sur 299 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Good location for a weekend trip
Commentaires de Gestion de l’hôtel
6 août 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
We loved having you as our guest! We know your time is valuable so thank you for leaving us a 5 out of 5 star review. Hopefully we will see you again soon.
par un voyageur de elk grove
Publié le 31 juill. 2024 sur Expedia
I’m not going to stay at this hotel at all since the roof upstairs was leaking while I was in the hallway and got exposed. I’m sick because of been exposed. Water was dripping while I was walking in the hallway going to the breakfast area. One of the staff I met had very bad hygiene. I will never stay at this hotel anymore.
Commentaires de Gestion de l’hôtel
1 août 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
Thank you for the honest review. I would like to apologize for any inconveniences that have occurred during your recent stay with us. I am forwarding this review over to our maintenance, as well as housekeeping and front desk, to ensure we are able to investigate into these issues that were brought to our attention. Your comments are important to us and we will address these issues with our team to ensure this does not occur again. We understand the importance of a comfortable stay, especially when traveling with family, and we apologize for any discomfort you experienced.. We would really hope that the next time you're in town you would be looking to stay with us again!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
We loved having you as our guest! We know your time is valuable so thank you for leaving us a 5 out of 5 star review. Hopefully we will see you again soon.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
Thank you for taking the time out of your day to share about you're recent experience at our hotel. The Fairfield Inn staff would like to thank you for choosing to stay with us, we apologize if any inconveniences may have encountered during your stay. If you would like to share your feedback we would love to hear it. Our hope is to have the opportunity to welcome you back to the Fairfield Inn by Marriott for an improved experience in the future.
par un voyageur de Clear Lake
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
We loved having you as our guest! We know your time is valuable so thank you for leaving us a 5 out of 5 star review. Hopefully we will see you again soon.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
location
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
We loved having you as our guest! We know your time is valuable so thank you for leaving us a 5 out of 5 star review. Hopefully we will see you again soon.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
Thank you so much for the kind review! We enjoyed having you as our guest and look forward to seeing you again.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
We loved having you as our guest! We know your time is valuable so thank you for leaving us a 5 out of 5 star review. Hopefully we will see you again soon.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
Thank you for leaving us a 5 out of 5 star review. We appreciate you and know your time is valuable.
par un voyageur
Save your $, stay @ a motel 6
Publié le 16 juin 2024 sur HotelsIt took 20 minutes to check in.
Mold in the bathroom.
Ventilation fan didn’t work.
Air conditioning didn’t work well.
Bathroom ceiling had tons of water damage.
Wallpaper was peeling.
Room and bathroom were less than clean.
Ran out of food at breakfast.
They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR.
Just don’t stay here. The comfort in next door was cheaper and cleaner. We’ve stayed in motel 6 better than this.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Fairfield Inn Kennewick, Gestion de l’hôtel
Thank you for the honest review. I would like to apologize for any inconveniences that have occurred during your recent stay with us. I am forwarding this review over to our maintenance, as well as housekeeping and our breakfast staff, to ensure we are able to investigate into these issues that were brought to our attention. Your comments are important to us and we will address these issues with our team to ensure this does not occur again. We understand the importance of a comfortable stay, especially when traveling with family, and we apologize for any discomfort you experienced.. We would really hope that the next time you're in town you would be looking to stay with us again!