Note fondée sur 913 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
82 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
I’ve stayed here multiple times. I just felt that I paid too much versus the other times.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Aileen,Thank you so much for taking the time to share your experience with us. We are thrilled to know that you've chosen Comfort Inn & Suites - Kenosha for your multiple stays, as this is the highest compliment we can receive. We sincerely apologize if you felt that the price was not commensurate with your previous experiences. Please note that our rates can vary depending on the time of year, availability, and advance booking discounts.We truly value your feedback and will take your comments into consideration as we continually strive to enhance our guest experience. We hope this will not deter you from staying with us again in the future. As our valued guest, we would love to welcome you back and provide you with the high-quality stay that you've come to expect from Comfort Inn & Suites - Kenosha.Warm Regards,General ManagerComfort Inn & Suites - Kenosha
4 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Joseph,Thank you for taking the time to share your experience with us and for rating us an 8 out of 10. We're delighted to know that you enjoyed your stay at Comfort Inn & Suites - Kenosha. It's gratifying to know that our efforts to provide a comfortable and welcoming environment have been successful.We value your feedback as it helps us continually strive to improve and deliver an even better experience for our guests. We hope to have the opportunity to welcome you back to our hotel in the near future. Rest assured, we will do our utmost to make your next stay with us even more enjoyable.Warm Regards,General ManagerComfort Inn & Suites - Kenosha
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
Dear Jean,Thank you for taking the time to share your wonderful 10-star review of our hotel, Comfort Inn & Suites - Kenosha. We are delighted to know that your stay with us met your expectations and that you enjoyed our services and facilities. Your positive feedback is a testament to our continuous efforts to provide an exceptional experience to all our guests. We appreciate your kind words and it would be our pleasure to welcome you back for another fantastic stay at the Comfort Inn & Suites - Kenosha in the near future.Warm Regards,General ManagerComfort Inn & Suites - Kenosha.
2 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Lucas,Thank you for taking the time to share your experience with us. At Comfort Inn & Suites - Kenosha, we strive to provide our guests with a comfortable and enjoyable stay, and we're pleased to learn that we were able to meet most of your expectations during your visit.We're always committed to improving our guests' experiences, and your feedback is an invaluable part of that process. We look forward to welcoming you back on your next visit to Kenosha and strive to make your next stay a perfect 10.Warm Regards,General ManagerComfort Inn & Suites - Kenosha
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Convenient and always clean rooms
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Carol,Thank you for taking the time to share your wonderful experience at Comfort Inn & Suites - Kenosha. We are thrilled to know that you found our location convenient and our rooms to always be clean. It is our top priority to provide a comfortable and spotless environment for our guests, and we're glad we were able to meet your expectations.We sincerely appreciate your five-star review and your recommendation. We believe that the small details make a big difference, and it's wonderful to know that you appreciated our efforts. We can't wait to welcome you back for another exceptional stay at Comfort Inn & Suites - Kenosha. Warm Regards,General ManagerComfort Inn & Suites - Kenosha
3 sur 5
par un voyageur de Oakland

Publié le 7 sept. 2024 sur Expedia
The room had nice towels and decent amenities. It is in need of renovation, which I think was reflected in the room price. The biggest criticism is the cleanliness. The shower/tub floor was practically slimy underfoot, indicating lack of cleaning in the shower area.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Connie,Thank you for taking the time to share your experience at Comfort Inn & Suites - Kenosha. We appreciate your positive feedback about our amenities and towels, and we're pleased that you found our room pricing to be reflective of the current state of our property. We are in the process of planning a renovation and we hope that on your next visit, you'll be able to enjoy the improvements we've made.We deeply regret that you had an unsatisfactory experience with the cleanliness of the shower area. Please accept our sincere apologies for any inconvenience you may have experienced. We hold ourselves to a high standard of cleanliness and your feedback has been shared with our housekeeping team. We strive to provide our guests with an exceptional experience, and we hope to have another opportunity to serve you better in the future.Warm Regards,General ManagerComfort Inn & Suites - Kenosha
5 sur 5
par un voyageur de Vitoria

Publié le 6 sept. 2024 sur Expedia
Repetire
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Ramon,We are thrilled to hear that you had a great experience at Comfort Inn & Suites - Kenosha. Your succinct review, "Repetire," is music to our ears! It means a lot to our team to know that our efforts to provide an exceptional stay have been successful, and it motivates us to strive even harder.We look forward to your next visit with much eagerness. Our team is all set to make your next stay even more delightful and memorable. We appreciate your kind words and for choosing Comfort Inn & Suites - Kenosha as your preferred place to stay. Warm Regards,General ManagerComfort Inn & Suites - Kenosha
4 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Nikki,Thank you for choosing to stay at Comfort Inn & Suites - Kenosha and for taking the time to share your experience with us. We are delighted to see that your stay was a 4-star experience. Our team is dedicated to providing a comfortable and friendly atmosphere, and we're pleased to know that we were successful in our endeavor.We constantly strive to exceed our guests' expectations and your feedback is instrumental in our pursuit of excellence. If there are any specific areas where you feel we could improve, we would be grateful to hear from you. We hope that you will consider us for your future travel needs and we look forward to the opportunity to welcome you back soon.Warm Regards,General ManagerComfort Inn & Suites - Kenosha
3 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
The room was just okay. Had to wear shoes because the floors were dirty. Breakfast was not edible.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Dear Mandy,Thank you for sharing your experience at Comfort Inn & Suites - Kenosha. We sincerely regret that our room cleanliness and breakfast offerings didn't meet your expectations. We value your feedback and will work diligently to improve these aspects for a better guest experience. We look forward to welcoming you back for a more enjoyable stay in the future.Warm Regards,Hotel Management
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
Hotel was clean and well kept. Room was a bit humid - and the bathroom smelled odd.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par GM, Gestion de l’hôtel
Dear Christine, Thank you for your valuable feedback. We're delighted to hear you appreciated our clean, well-maintained hotel. We do apologize for the inconvenience regarding the room humidity and bathroom odor. Your comments are crucial for our continuous improvement. Please rest assured, we're addressing these issues to provide a more comfortable stay in the future. We look forward to welcoming you back soon.Warm Regards,Hotel Management