Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2021 sur Hotels
The hotel and rooms are good. People at the frontdesk are very nice. But the breakfast is still below my expectations.
My room has not been cleaned during the all week 😳.
Commentaires de Gestion de l’hôtel
4 sept. 2021 par Tom, Gestion de l’hôtel
Dear Michel,
Thank you for staying with us. Hope to see you again.
par un voyageur
Publié le 19 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2019 par Thomas, Gestion de l’hôtel
Thank you for the feedback regarding your stay. We hope to accommodate you again in the near future.
par un voyageur de Montréal
Publié le 14 sept. 2019 sur Expedia
I had a very nice stay at this hotel, the team even organizes 5/7 on Thursday nights on the terrace. a very well located hotel with a very attentive staff
Commentaires de Gestion de l’hôtel
14 sept. 2019 par Thomas, Gestion de l’hôtel
Thank you for taking time to complete the survey. We are thrilled to see you enjoyed your time with us and had the opportunity to experience the outdoor terrace. It is open until midnight each night of the week. Please visit with us again soon!
par un voyageur
Publié le 13 déc. 2024
Check in was a little lackluster. Parking too far away and have to pay.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Sarah , Gestion de l’hôtel
Thank you for sharing your feedback. We're sorry to hear that your check-in experience wasn't as smooth as it should have been and that the parking wasn't convenient for you. We understand the importance of ease and accessibility during your stay. We appreciate you bringing this to our attention and hope to provide a better experience during your next visit.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Parking was a little difficult but everything else was great.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sarah , Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you enjoyed your experience overall. We understand that parking can sometimes be a challenge, and we’re always looking for ways to improve. We hope to see you again soon!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sarah , Gestion de l’hôtel
Eugene, Thank you so much for staying with us we truly appreciate your 10 out of 10 review of your stay and our services. We look forward to seeing you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Sarah, Gestion de l’hôtel
Thank you so much for your awesome review. We hope to see you in Kent again soon. Have a great day!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sarah , Gestion de l’hôtel
Thank you so much for your amazing review! We're thrilled to hear you had such a great experience. Your support means the world to us, and we can’t wait to welcome you back soon! If there's anything else we can do for you, just let us know!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sarah , Gestion de l’hôtel
Thank you for the awesome review. We appreciate you and thank you so very much.
par un voyageur de Frederick
Publié le 26 sept. 2024 sur Expedia
Hotel has some features that are dated and could use an upgrade, but overall, the space is clean and well kept. So nice that it is right across the street from the university!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sarah , Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of our space and the convenient location near the university. We appreciate your thoughts on the need for upgrades and will certainly take them into consideration as we plan for future improvements. We hope to welcome you back soon!
